Education Specialist, Accommodation Reviewer

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🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Provide support to clients and candidates within a high-volume accommodation request workflow • Review case files for documentation completeness and accommodation eligibility • Make accommodation decisions and recommendations based on provided information • Conduct initial assessments and escalate complex cases to senior Accessibility and Accommodations Services team members • Partner with candidates and clients to identify solutions for non-standard accommodation requests across multiple test delivery models • Participate in projects involving candidates, clients, testing channels, and internal stakeholders • Develop implementation plans and provide operational guidance for complex or unique accommodation scenarios

🎯 Requirements

• Bachelor's degree required in special education, learning disabilities, psychiatric nursing, social work, rehabilitation counseling, psychology, or a related disability-focused field • Two or more years of experience in a corporate, educational, healthcare, disability services, or mental health setting required • Working knowledge of the Americans with Disabilities Act (ADA) and other applicable disability-related laws and regulations • Ability to exercise sound judgment and discretion when handling confidential and sensitive information • Ability to develop and maintain positive relationships with candidates, clients, and internal stakeholders • Strong conflict resolution and problem-solving skills • Effective time management, organizational, and planning abilities • Strong attention to detail and commitment to accuracy • Ability to communicate professionally and effectively with diverse populations using tact, empathy, and sound judgment • Proficiency with Microsoft Office applications, virtual meeting platforms, and database systems • Ability to work independently while managing multiple priorities in a fast-paced environment • Demonstrated ability to analyze information, make informed decisions, and document outcomes clearly and consistently

🏖️ Benefits

• Annual incentive program • Benefits information provided via Pearson benefits resource • Remote work arrangement