Team Manager, Service Delivery Management – Teaching Services

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🔥 8 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $68k - $73k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Cultivates a positive, inclusive work environment • Supports organizational redesign and provides coaching and training to help the team during the transition • Leads the successful delivery of services and supports to a group of partner schools • Builds meaningful relationships with school leaders to build trust and credibility to the services provided in collaboration with School Success Partners • Provides ongoing leadership to a cross-functional team responsible for service delivery to assigned partner schools • Manages the coordination of services that are being delivered to meet the needs of assigned partner schools • In collaboration with Success Partner, identifies teacher staffing needs and work collaboratively with School Leaders, Teaching Manager, Academic Services Partner, and Human Resources to fill roles • Ensures regulatory compliances for all delivered services • Collaborates with other Service Delivery Partners to ensure cohesive and aligned services are delivered to all partner schools • Hires, supervises, and assesses team performance, providing feedback for growth

🎯 Requirements

• Bachelor's degree required (advanced degree is preferred) • Experience in K-12 teaching (virtual teaching experience preferred) • Experience supervising educators in an academic setting • Valid teaching credential (any state) • Technologically proficient (especially with the use of Microsoft Office and Google Apps) • Customer focused approach, with excellent communication skills, both oral and written • Innovative and creative problem solver, with a high degree of adaptability to shift priorities. • Some travel may be required.

🏖️ Benefits

• This position is eligible for Pearson’s annual incentive program.