Enterprise Transformation Program Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

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Penn Foster

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

👥 B2C

🤝 B2B

Education • B2C • B2B

Penn Foster is an online, accredited career school and college that provides self-paced, career-focused diplomas, certificates, associate and bachelor’s degrees across vocational and professional fields. Its programs cover healthcare, veterinary technology (including an AVMA-CVTEA accredited Vet Tech program), skilled trades (HVACR, electrician, plumbing), business, IT, criminal justice, design, and high school diplomas accredited through the Distance Education Accrediting Commission. Penn Foster serves primarily individual learners with flexible, online study options and also offers training solutions for organizations and employers.

📋 Description

• Lead planning and execution of Penn Foster Group's enterprise migration from legacy platforms to its newest technology stack • Coordinate migration of partner and learner populations, including scope, cohorts, sequencing, readiness, cutover, and stabilization • Maintain an integrated plan of milestones, owners, dependencies, risks, decisions, and blockers • Communicate progress, impacts, and required actions to key stakeholders • Translate legacy processes and partner needs into technical and operational requirements • Work with IT, Product, Operations, developers, and partner teams on systems, integrations, workflows, and configurations • Coordinate data, content, program, and assessment mapping and validation • Lead test planning, user acceptance testing, reconciliation, and readiness reviews • Lead change management and transition planning, including communications, training, support readiness, and learner continuity • Drive cross-functional issue resolution, remove blockers, manage risks and exceptions, and coordinate cutover and contingency plans • Monitor migration quality and post-launch outcomes, resolve root causes, and improve migration standards for subsequent waves

🎯 Requirements

• Experience leading complex implementations, migrations, integrations, or partner launches from intake through launch and stabilization • Experience partnering with IT and developers on integrations, data flows, system configuration, enhancements, and migrations • Knowledge of test planning, user acceptance testing, defect triage, launch readiness, deployment coordination, and support after launch • Strong project management skills across scope, timelines, dependencies, risks, decisions, follow-ups, and stakeholder communication • Analytical problem-solving and root cause analysis across enrollment, configuration, billing, reporting, and workflow issues • Process improvement skills, including designing scalable workflows, dashboards, self-service resources, procedures, and repeatable standards • Clear written and verbal communication, documentation, and facilitation skills with internal teams and external partners • Must reside in and perform work within the United States • Must be willing and able to travel as needed • Employees are expected to be on camera during meetings unless extenuating circumstances apply • Successful completion of applicable pre-employment screening requirements • Completion of employment eligibility verification using Form I-9

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Flexible spending • Generous paid time off • Sponsored volunteer opportunities • 401K with a company match • Free access to all online programs • Occasional travel for team meetings, company events, conferences, summits, etc.

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