Life Sciences Program Manager

🔥 28 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 25%

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LILT AI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $25M Funding Round - LILT on 2025-06

Artificial Intelligence • SaaS • Enterprise

LILT AI is a multilingual AI platform that helps enterprises and public-sector organizations create, translate, verify, and manage content across languages at scale. It combines domain-specific AI models, continuous model training, and a human intelligence layer of professional linguists to deliver secure, brand-consistent localization, translation verification, and multilingual model development. The platform offers enterprise project management, 100+ native integrations, on-prem and air-gapped deployments, and tools to train, evaluate, and govern multilingual AI for use cases like website localization, product launches, technical documentation, and regulatory/compliance communications.

📋 Description

• Provide successful Program Management for a portfolio of complex accounts • Implement and maintain service delivery strategies to meet SLAs and desired business outcomes • Drive cross-functional and multi-stakeholder initiatives internally and externally • Produce competitive and well-reasoned quotations for Life Sciences services, including linguistic validation, back translation/reconciliation, regulatory review, and certified translation • Drive implementation, testing, and iteration of complex technical production workflows with Solutions and Product • Monitor and control production team performance against KPIs • Direct production resources to meet and exceed KPIs and customer SLAs • Report on production metrics and performance against objectives, explaining trends and addressing shortfalls with cross-functional action plans • Communicate with client contacts, local colleagues, freelancers, and internal project team members • Manage production escalations and drive RCA and CAPA to completion with audit-ready documentation • Conduct post-mortems and plan follow-up actions for continuous improvement • Implement processes and workflows, escalating customization or deviation requirements • Maintain account portfolio plans and documentation for traceability and audit readiness • Monitor and enforce production and Life Sciences-specific procedures • Lead the account portfolio team and identify training and development opportunities • Collaborate with Revenue and Customer Success on customer requirements and Production-specific SLAs • Ensure regulated content follows validated processes with qualified linguists, subject-matter expert review, and full traceability • Support client and internal quality audits • Stay current on FDA, EMA, EU MDR/IVDR, and ICH GCP requirements and translate them into practical production requirements

🎯 Requirements

• 5+ years’ related experience managing Life Sciences localization programs for pharmaceutical, biotech, CRO or medical device clients • Experience in Risk Management, RCA and CAPA procedures as they apply to regulated Life Sciences programs (GxP environments) • Working knowledge of Life Sciences translation workflows, including linguistic validation (forward and back translation, reconciliation, cognitive debriefing) and regulated content such as clinical trial documentation, COAs/PROs, labeling, IFUs and regulatory submissions • Familiarity with quality standards and regulations relevant to Life Sciences translation (e.g., ISO 17100, ISO 13485, ICH GCP, EU MDR/IVDR, 21 CFR Part 11) • Experience supporting client and regulatory audits and maintaining audit-ready documentation • Excellent client-facing and internal communication skills • Solid organizational skills including meticulous attention to detail and multitasking skills • Analytical and organized problem solving abilities • Able to meet deadlines and work under pressure • Must be based in the United States

🏖️ Benefits

• Leading tools • Global collaboration • Growth opportunities • Opportunities to make a real impact

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