Senior Director – US Oncology Customer Engagement Platform Strategy and Enablement

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🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $214.9k - $358.1k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Provide strategic and operational thought partnership to the CEP lead and CEP Leadership Team • Lead Team Epic (ONC Enablement) • Develop annual CEP Strategic and Operating plans • Advance strategic CEP workstreams and evolve the customer engagement model • Ensure execution against CEP business priorities • Manage the US CEP leadership team and foster a culture aligned with Pfizer’s purpose and values • Coordinate annual communications plans, town halls, recognition, analytics support, and growth action plans • Deliver strategic insights for decision-making and operational enablement across Sales and OAG teams • Lead strategic operational and portfolio activities across the U.S. Oncology Field Organization, including operating plan, strategic plan, and deployment • Drive adoption of AI as an enabler of CEP success • Lead analysis and review of Oncology data to track performance and accountability • Oversee cross-brand national sales operational matters, including Incentive Compensation, National/POA meetings, Training, and Compliance • Coordinate cross-commercial-group communications • Establish governance and mitigate operational, compliance, data-privacy, technology, and execution risks • Lead and develop a team of 5 direct reports • Collaborate on commercial strategies across the US Commercial oncology organization • Develop growth and development initiatives across CEP • Represent US Oncology operations in cross-enterprise customer-facing initiatives • Partner with Oncology Portfolio Acceleration on business insights and commercial strategies • Drive adoption of tools, capabilities, and resources with CEP enablement leads and CMO functions • Lead culture initiatives and capability development • Track budgets and lead operating planning in partnership with Finance • Manage Oncology CEP expenses and budgets • Evaluate tradeoffs and recommend resource allocation and budget decisions • Provide regular updates to senior CEP leaders and collaborate with partner functions

🎯 Requirements

• At least 12 years of experience in US pharmaceutical, Biotech, or consultant experience in sales and/or marketing (or like functions) • 1st line supervisory experience required • Documented ability to lead innovation and develop partnerships • Experience managing diverse colleagues in multi-disciplinary positions in a fast-paced setting • Demonstrated analytical and problem-solving skills • Ability to navigate across Pfizer to achieve BU objectives • Strong project and program management skills, including change leadership • Ability to manage complex situations in a matrix organizational structure through cross-functional teams • Strong organizational skills and attention to detail • Strong executive presence, including oral and written communication skills • Demonstrated business acumen, strategic thinking abilities, and financial acumen • Strong judgment in prioritization, escalation, enterprise trade-off decisions, data governance, and responsible use of AI and digital platforms • Competence in developing senior leadership presentations • Sensitivity, discretion and confidentiality • Travel up to 25% • MBA preferred • 5 years of experience in operations, analytics, and leading organizational strategy strongly preferred • Direct work experience within the Oncology therapeutic area and US Oncology organization strongly preferred • Experience with Organized customers such as Payer, GPO, SPP, IDN, LPNs • Candidates must be authorized to be employed in the U.S. by any employer • Permanent work authorization in the United States required • U.S. work visa sponsorship is not available now or in the future

🏖️ Benefits

• Global Performance Plan bonus target of 22.5% of base salary • Eligibility to participate in Pfizer’s share based long term incentive program • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Relocation assistance may be available based on business needs and/or eligibility