Specialty Care KAM Enablement Director – I&I

Job not on LinkedIn

🔥 22 hours ago

🇺🇸 United States – Remote

💵 $176.6k - $294.3k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Set and lead the enablement agenda for the Specialty Care KAM organization • Translate franchise priorities into engagement frameworks, account prioritization processes, capability building, and measurable results • Own the operating system for Specialty Care KAM teams, including alignment and deployment, CRM, data and license investments, budget, SOPs, national meetings, and recognition • Deliver operating plans through continuous improvement, insight generation, and disciplined program management • Partner with leadership to set the annual enablement agenda and identify productivity, efficiency, and results initiatives • Lead evolution and deployment of the KAM and SCG engagement framework and account prioritization model • Apply third-party and customer research to shape the Specialty Care operating plan and assess market impact • Generate insights, develop strategies, and present recommendations to senior leadership • Lead onboarding, Fast Start, training coordination, platform curriculum, and capability sustainment • Own KAM alignment across Specialty Care through PfizerAlign, including account alignments, territory development, organizational realignments, secondments, product alignments, platform access, and DL alignments • Lead KAM CRM strategy, change control, and maintenance; triage field service requests and safeguard reporting and analytics integrity • Own the Specialty Care KAM enablement budget, including planning, requests, tracking, and variance management • Manage third-party database and information licenses and recommend investment changes based on utilization and return on investment • Develop, maintain, and monitor KAM operational SOPs • Plan, produce, and execute national calls and regional and national meetings • Manage the KAM recognition platform • Coordinate executive field and account engagements and support planning for major congresses • Deliver CRM, business review, account alignment, and overlap reporting • Lead continuous improvement projects that create consistency and advance operating plan execution • Drive adoption of AI and digital tools to improve KAM productivity and reduce operational burden • Build cross-functional partnerships across platforms and business units • Lead with indirect authority across a matrix to deliver business outcomes • Ensure compliance with Pfizer Values and OWN IT principles

🎯 Requirements

• Bachelor’s degree required • 10+ years of pharmaceutical, biotech, or medical marketing or sales experience • Extensive external healthcare market and advanced customer and health system knowledge • Headquarters experience working across cross functional departments, teams, and business units • Demonstrated ownership of commercial operating infrastructure such as field alignment, CRM, budgets, or data and vendor agreements • Ability to work effectively in a matrix organization and lead with indirect authority • Proven program and project management skills, delivering multiple near term and long term priorities simultaneously • Strong strategic skills, including identifying and addressing major challenges such as new competition or a shifting market • Excellent written, verbal, and presentation skills for senior leadership and external audiences • 5+ years of key account management, operations /strategy, or sales leadership experience with a strong history of performance • Rare Disease, Dermatology experience preferred • Experience supporting customer facing teams across multiple franchises or therapeutic areas • Prior promoted leadership roles with a track record of results in direct or matrix leadership positions • Advanced degree preferred • Candidates must be authorized to be employed in the U.S. by any employer • U.S. work visa sponsorship is not available for this role now or in the future • Requires permanent work authorization in the United States • Up to 50% travel may be required

🏖️ Benefits

• Participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary • Eligibility to participate in Pfizer’s share based long term incentive program • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Relocation assistance may be available based on business needs and/or eligibility