Senior Product Manager – Launch, Client Success

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $170k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Phil, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

⚕️ Healthcare Insurance

Healthcare • Logistics • Healthcare Insurance

Phil, Inc. is a company on a mission to simplify medication access for patients by helping them receive their medications quickly, easily, and affordably. The company offers the PhilRx Digital Hub Platform, which streamlines medication access for patients and providers, supporting retail and specialty-lite manufacturers. Phil, Inc. 's platform is designed to improve health outcomes by removing barriers and ensuring efficient medication dispensing, optimizing coverage and patient adherence, and supporting healthcare providers. Through strategic partnerships, Phil, Inc. helps maximize the value of access programs for life sciences brands, enhancing patient access and provider engagement.

📋 Description

• Lead client discovery sessions and translate client goals, constraints, and technical environments into launch plans • Guide clients through B2B2C product decisions affecting the end-consumer experience • Partner with engineering to scope, sequence, and implement client-specific configuration and changes • Communicate proactively with clients and internal stakeholders, surface risks, and adjust launch plans • Track launch outcomes and feed lessons learned into the launch process • Own roadmap work and balance it against launch bandwidth • Use data to evaluate product performance and improve adoption, engagement, and manufacturer or provider value • Translate client and end-user strategic needs into product direction and requirements • Collaborate with design, engineering, client success, and commercial teams across B2B and B2C surfaces • Define and track metrics tied to adoption, retention, and delivered value • Identify client-program improvements, align stakeholders on business value, and implement changes to achieve results

🎯 Requirements

• 5+ years of experience in product management, solutions architecture, or a similar client-facing product role in a technology-driven environment • Proven experience leading client or partner implementations, ideally including discovery, project planning, and go-live • Working knowledge of B2B and B2C product principles • Ability to advise clients on decisions shaping a consumer-facing experience • Comfortable working directly with engineering teams to scope technical work and make implementation tradeoffs • Strong project management instincts, including breaking down ambiguous work, sequencing it, and coordinating stakeholders • Excellent stakeholder communication skills, with a bias toward clear documentation • Comfortable working with data to define, monitor, and improve performance metrics • High-agency and adaptable, able to move between client implementation work and product management work • Bachelor's degree or equivalent experience • Experience in healthcare, life sciences, or another complex, regulated domain is a plus • Authorized to work in the United States without sponsorship

🏖️ Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech • Fully remote working environment • Competitive compensation (commensurate with experience) • Full benefits (medical, dental, vision) • 401(k) contribution opportunity • Equity