Technical Account Manager – East or South

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Serve as the trusted technical leader for major healthcare accounts • Proactively manage system performance • Strengthen stakeholder relationships • Drive stability, innovation, and long-term customer success across Philips’ managed services solutions • Serve as a single point of contact to ensure systems are healthy and up and running • Provide regular updates on solution performance • Monitor trends in case management • Engage with customer support to drive resolution of escalated customer issues • Ensure speedy resolution of customer issues

🎯 Requirements

• 5+ years’ experience in complex health system IT environments • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture • Additional experience supporting clinical and/or health care applications is a plus • 3+ years’ experience planning and implementing large software installations or managing them after installation • Extensive knowledge of medical imaging systems • Extensive knowledge of DICOM • Extensive knowledge of HL7 messaging standards • Ability to successfully perform minimum physical, cognitive, and environmental job requirements with or without accommodation • US work authorization is a precondition of employment • Candidates requiring sponsorship for a work-authorized visa now or in the future will not be considered

🏖️ Benefits

• Annual incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered • Comprehensive Philips Total Rewards benefits program • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Equal Employment and Opportunity Employer including Disability/Vets • Drug-free workplace