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Service Product Manager, Diagnostic X-ray

🔥 13 hours ago

🇺🇸 United States – Remote

đź’µ $85k - $210k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

âś… Product Manager

🦅 H1B Visa Sponsor

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Philips

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

đź“‹ Description

• Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American diagnostic X-ray portfolio • Lead North America service growth initiatives and lifecycle optimization programs • Develop and execute regional strategies to maximize lifecycle value creation • Drive service attachment strategies tied to point-of-sale transactions, including term attachment optimization • Manage initiatives to retain, upgrade, and expand the existing customer installed base • Improve long-term service profitability • Lead modality-specific growth programs for the diagnostic X-ray portfolio • Partner with sales, service, and marketing teams on customer value messaging and commercial execution • Collaborate with regional sales, service delivery, marketing, finance, and global business teams • Support business case development, pricing strategies, and market opportunity assessments • Track KPIs and business performance metrics to evaluate program effectiveness and optimize results • Analyze market trends, competitive activity, and customer needs • Identify lifecycle and service growth opportunities • Serve as a subject matter expert on lifecycle management and installed base optimization • Travel approximately 10% in a field/home-based role

🎯 Requirements

• At least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions • Familiarity with radiology and service structure for capital equipment is required • Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required • Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation • Broad knowledge of products and services within scope • Demonstrated ability to foster collaboration across multifunctional teams • US work authorization required; candidates requiring sponsorship now or in the future will not be considered • No relocation benefits provided

🏖️ Benefits

• Annual incentive bonus, sales commission or long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Comprehensive Philips Total Rewards benefits program • 10% travel requirement • Company relocation benefits will not be provided

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