Business Analyst

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 13%

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Logo of PhoenixTeam

PhoenixTeam

51 - 200 employees

Founded 2015

💳 Fintech

🏠 Real Estate

🤖 Artificial Intelligence

Fintech • Real Estate • Artificial Intelligence

PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.

📋 Description

• Develop an understanding of the program's current and future technology needs and stakeholder and Veteran benefits • Perform current-state analysis, stakeholder interviews, and capability assessments • Support technology modernization and legacy system decommissioning planning • Develop user stories and break down requirements into deliverable functionality • Analyze application and business-domain data requirements and business rules • Understand end-to-end data flows from source to screen across capability areas • Document business capabilities, future-state processes, gaps, and dependencies • Maintain documentation for new feature development and legacy system modernization and retirement • Contribute to product and solution design, specifications, and development • Create high-quality client deliverables with regular supervision from the team lead • Prepare and review solution options with the team lead • Build collaborative relationships with the client and delivery team • Maintain positive client relationships

🎯 Requirements

• Bachelor's degree and 5 years of relevant experience • Alternatively, an Associate's Degree and an additional 2 years of experience • Alternatively, a high school diploma and an additional 4 years of experience • Excellent verbal and written communication skills • Strong attention to detail with proven analytical and problem-solving skills • Ability to shift focus between high-priority tasks as required • Demonstrated leadership in ambiguous situations • Ability to navigate challenges and consistently complete work • Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook) • Must be eligible to obtain a Public Trust clearance • Availability during core business hours of 8am–5pm ET • Preferred: Experience supporting the WebLGY application for the Department of Veterans Affairs • Preferred: Existing Public Trust clearance at the Department of Veterans Affairs or another federal agency • Preferred: In-depth mortgage industry knowledge • Preferred: Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs • Preferred: Experience using JIRA and Confluence • Preferred: Experience supporting technology modernization or legacy system decommissioning assessments • Preferred: Familiarity with AI-assisted tools for requirements analysis, documentation, and process mapping

🏖️ Benefits

• Full-time W2 employment • 100% remote work (US-based) • 40 hours/week with availability during core business hours of 8am–5pm ET

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