Partner Alliance Manager

Job not on LinkedIn

🔥 33 minutes ago

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Build executive and working-level relationships across partners’ product, partner, and field organizations • Align joint strategy, marketplace readiness, and co-sell priorities for Pindrop’s solutions • Own partner-sourced and partner-influenced revenue targets • Manage pipeline, conversion, and attainment • Develop joint value propositions and go-to-market plans • Manage co-sell motions and deal cycles with partner sellers, resellers, and integrators • Define and launch reseller, ISV partner, and system integrator programs • Recruit partners and establish onboarding, contracting, pricing, and revenue-share frameworks • Create partner onboarding, training, certification, deal registration processes, playbooks, battle cards, and sales tools • Coordinate Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem • Track partner KPIs, milestones, and pipeline • Bring partner and reseller feedback to Product and leadership to shape roadmap, messaging, and support

🎯 Requirements

• 5+ years in partner alliances, channel sales, or partner ecosystem development at a software company • Proven track record of driving revenue through partnerships with resellers and/or other ISV partners, with quantifiable results • Proven track record of building and scaling reseller or channel programs • Strong understanding of contracting, pricing models, partner enablement, and partner economics • Understanding of the telecommunications space, with experience or relationships in the ecosystem • Conversant in Conversational AI technologies, including AI agents and agent platforms • Exceptional communication, negotiation, and relationship management skills • Established relationships within contact center/CCaaS partner and integrator communities (nice-to-have) • Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX (nice-to-have) • Direct experience with NICE or CXone (nice-to-have)

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees • Remote-first environment with flexibility and autonomy • Regular team on-sites, company-wide events, and intentional gatherings • Generous health and welfare plans, including one employer-paid employee-only plan • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for employees and families • Paid Parental Leave for birth, adoptive, and foster parents • One year of diaper delivery for a newest family addition • Recurring monthly phone and internet allowance • Enhanced fertility and GLP-1 benefits • Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education