Senior Software Engineer – Platform Core

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $170k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions. • Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support. • Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business. • Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic. • Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning. • Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team.

🎯 Requirements

• 5-7+ years of experience building backend services and APIs in production, or equivalent practical depth. • Strong hands-on experience with Python and/or Go. • Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker. • Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services. • Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs. • Nice-to-haves: • Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM. • Experience with infrastructure as code, especially Terraform. • Strong observability habits across metrics, logs, and traces. • Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations.

🏖️ Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.