IT Director

🕒 May 15

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Pine Services Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Pine Services Group is a long-term global holding company within Evergreen Services Group that partners with, acquires, and supports ERP and technology-enabled services businesses. It preserves the identity and independence of portfolio companies while providing financial clarity, strategic and operational support (recruiting, sales/marketing, infrastructure), and a peer community to drive sustainable, long-term growth for firms focused on ERP systems, business applications, and managed IT services.

📋 Description

• Own the full corporate IT environment — infrastructure, tooling, identity management, and endpoint security — with end-to-end accountability for performance and reliability. • Assess the current state of IT operations, identify gaps, and build a roadmap to a stable, scalable baseline — then hold the line. • Lead and restructure the IT team you’re inheriting. Set clear expectations, develop your people, and fill gaps as the business evolves. • Drive identity and access management across the organization, ensuring the right people have access and the wrong people don’t. • Own endpoint management: device procurement, configuration, security policies, and lifecycle management across a fully remote workforce. • Partner with leadership to align internal security posture with business risk tolerance and industry standards. • Build and maintain IT performance metrics and reporting that give leadership visibility without requiring their direct involvement in day-to-day issues. • Reduce executive-level escalations by establishing clear processes, escalation paths, and self-service capabilities that empower employees to resolve routine issues on their own. • Evaluate, consolidate, and optimize the internal tooling stack — cut redundancies, improve integrations, and make sure the tools in use actually support the way the business works. • Establish and enforce IT policies, change management processes, and documentation standards that grow with the organization.

🎯 Requirements

• 7+ years of progressive IT experience, with at least 3 years in a leadership role owning corporate IT for a professional services, consulting, or technology company. • Demonstrated track record of stabilizing and scaling IT operations in a high-growth or structurally complex environment. • Strong hands-on expertise in identity and access management (Entra ID / Azure AD, Okta, or equivalent), endpoint management (Intune, Jamf, or similar), and cloud productivity tooling (Microsoft 365, Google Workspace). • Proven experience managing and developing a small IT team, including performance management and organizational restructuring. • Solid understanding of IT security frameworks and best practices; comfortable owning internal security posture and partnering on compliance-related initiatives. • Excellent communication skills — able to translate technical decisions into business language and manage up without over-escalating. • Self-directed, decisive, and at ease in an environment still being built. You don’t wait to be told what’s broken. • **Nice to Have** • Experience supporting a professional services or ERP consulting firm, where internal IT must coexist with complex client delivery environments. • Familiarity with compliance requirements in regulated industries such as life sciences, food and beverage, or manufacturing. • Experience with ITSM platforms such as ServiceNow, Freshservice, or Jira Service Management. • Background in building or modernizing IT functions within a PE-backed or high-growth company.

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision coverage • Generous PTO and company-observed holidays • 401(k) with employer match • Professional development opportunities and support for continued growth • A people-first culture backed by the strategic resources of Pine Services Group