Senior Director, Partner Programs, Enablement and Operations

🔥 2 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $185k - $265k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Ping Identity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Design and manage a partner-program framework spanning recruitment, onboarding, activation, specialization, co-selling, services readiness, incentives, recognition, and lifecycle management • Establish principles for partner segmentation, prioritization, investment, strategic-initiative access, and lifecycle progression • Create program requirements, benefits, governance, operating guidelines, and communications • Develop frameworks for joint business planning, partner commitments, mutual action plans, strategic partner agreements, and measurable outcomes • Partner with Legal, Finance, Product, Marketing, Sales, Services, and Operations to scale programs • Define partner-ready packages for priority products and motions, including messaging, use cases, demos, pricing, sales plays, presales support, delivery readiness, and customer proof • Build role-based enablement journeys and coordinate onboarding, training, certification, launch, and reinforcement activities • Establish feedback loops to improve enablement based on adoption, field usage, win/loss evidence, and customer results • Establish the partner organization’s operating cadence, including planning, execution reviews, pipeline and forecast inspection, executive readouts, and action follow-through • Convert strategic priorities into integrated plans with owners, milestones, dependencies, decisions, and escalation paths • Prepare leadership meetings, QBRs, business reviews, and executive partner engagements • Maintain visibility into strategic initiatives, partner commitments, risks, dependencies, and blocked actions • Build dashboards and metrics connecting partner activity to pipeline, revenue, activation, enablement adoption, delivery readiness, customer outcomes, and ROI • Improve partner attribution, rules of engagement, investment decisions, incentives, and direct-sales/partner handoffs • Facilitate complex decisions and provide data-informed recommendations to senior leadership • Build relationships with partner executives and internal leaders • Lead through influence across a distributed global organization and develop program, enablement, and operations capabilities

🎯 Requirements

• Bachelor’s degree or equivalent practical experience • Approximately 9–11 years of experience in partner programs, channel strategy, alliances, revenue operations, sales enablement, business operations, or a related discipline • Experience in a software, cloud, cybersecurity, identity, or other technology ecosystem with complex partner motions • Demonstrated success designing and scaling partner programs, enablement programs, or cross-functional operating models • Strong program-management and operating-rhythm skills, including planning, prioritization, dependency management, metrics, and executive communication • Ability to move between strategy and execution • Excellent written, verbal, facilitation, influencing, and relationship-building skills • Strong business judgment and comfort making recommendations with incomplete information • Experience working across Sales, Marketing, Product, Services, Finance, Legal, and Operations • High ownership, follow-through, and ability to manage multiple priorities in a rapidly changing environment • Willingness to travel domestically and internationally as needed • Preferred: experience with global or regional system integrators, distributors, resellers, cloud marketplaces, or technology partners • Preferred: experience building partner tiering, specialization, incentives, investment, onboarding, certification, or co-selling programs • Preferred: experience translating product launches into partner-ready go-to-market and delivery motions • Preferred: experience running executive operating cadences, QBRs, leadership reviews, or chief-of-staff/business-operations functions • Preferred: familiarity with CRM, partner relationship management, analytics, planning, and collaboration tools • Preferred: experience in identity and access management, cybersecurity, SaaS, or enterprise infrastructure • Preferred: MBA or other relevant advanced degree

🏖️ Benefits

• Flexible, collaborative work environment • Company culture that empowers employees to do their best work • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO and holiday schedule • Parental leave • Progressive healthcare options • Retirement programs • Education reimbursement opportunity • Commuter offset for specific locations