Family Advisor – In Training

Job not on LinkedIn

🔥 14 hours ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Logo of Pinnacle Senior Living

Pinnacle Senior Living

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Pinnacle Senior Living is a dynamic organization in the rapidly expanding Independent and Assisted Living industry. With a focus on creating and maintaining assisted and independent living communities that set the standard in their individual markets, Pinnacle operates 52 communities across 6 states. These facilities support residents through a range of services, including Assisted Living, Independent Living, and Memory Care, with a commitment to quality care provided by professional, trained staff. This organization aims for continuous growth while allowing local leaders to focus on day-to-day resident care and operations through support from a world-class service team.

📋 Description

• Lead the resident recruitment process by establishing and cultivating relationships with prospects and their families • Identify individual candidates' needs • Develop and maintain internal and external marketing strategies • Build referral sources and community relationships • Maintain occupancy levels • Track and trend resident movements • Serve as the central point of contact for prospective residents • Manage the admission/assessment process in collaboration with the community management team

🎯 Requirements

• Superior communication skills with the ability to communicate in English, both orally and in writing • Ability to communicate a clear vision of the community and its services • Dependable and punctual with a professional, competent demeanor • Knowledge of the physiology and psychology of the older person • Recognition of common signs/symptoms of dementia • Strong customer service skills and telephone marketing skills • Adaptability, flexibility and focus on meeting the needs of prospective residents and their families • Team and business partner skills • Degree in marketing or human services field preferred • Prior experience in marketing to seniors, sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred • Proven track record of marketing/sales results • Outgoing personality, superior communication skills and strong customer service orientation required • Neat, clean appearance and positive, cheerful attitude • Clean driving record and valid state-issued driver's license • Local travel required

🏖️ Benefits

• Equal opportunity employer • Employee-first CAPLICO Core Values culture

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