Product Director

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Pitney Bowes

10,000+ employees

Founded 1920

☁️ SaaS

🏢 Enterprise

🚗 Transport

SaaS • Enterprise • Transport

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• A dynamic Product Director for our eCommerce SaaS platform, responsible for setting, defining, and delivering the product roadmap for a suite of shipping products. • Own and lead strategic partnerships, manage complex programs, establish partnership governance, and develop new initiatives that drive shared goals and revenue outcomes. • Define Partnership strategy: Develop and implement strategies to maximize partnership value and negotiate favorable commercial and business terms on new agreements and renewals. • Own Partnership management: Serve as the primary point of contact for existing partners, monitor performance and value enabled, foster strong relationships and ensure mutual success. • Work backwards from customer needs to define and develop outstanding product features that delight our customers. • Drive Cross-functional collaboration: Partner closely with our internal teams, including other product teams, engineering, sales, marketing and legal, to align partnership activities with broader business objectives. • Build and lead a high-performing team, providing mentorship, guidance, and professional development opportunities. • Proactively identify and flag potential risks in strategic partnerships, client relationships and product development. • Respond with agility to market changes and adjust strategies to maximize outcomes.

🎯 Requirements

• Minimum of 10+ years of work experience in product development, account and partnership management, or business development in e-commerce platforms or fulfillment/software/SaaS industry • Experienced in driving successful products and exceptional outcomes for customers through effective stakeholder engagement • Puts the customer at the center of every product development • Thrives in solving complex problems. Draws on creative that delivers value to end users and generates demand in the market. • Proven track record in hiring, leading, and retaining high-performing partner management teams; comfortable working with C-level • Extensive experience collaborating with cross-functional teams, including account management, product management, program management, and business development • Technical orientation and a keen understanding of SaaS and APIs • Strong relationship-building skills • Entrepreneurial spirit with a strong ownership mindset

🏖️ Benefits

• Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

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