Senior Product Manager – AI

🕒 September 21

🦌 Connecticut, Florida, +2 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Own product strategy for Production Shipping and define vertical-specific roadmaps across pharma, retail, 3PL, and manufacturing • Close legacy gaps and advance the modern shipping platform for high-volume, multi-DC, LTL/TL, and compliance-heavy workflows • Drive enterprise customer success for 400+ strategic accounts, supporting retention, satisfaction, and roadmap alignment • Partner with field sales on consultative deals valued at $100K–$500K ACV through product expertise, demos, and ROI narratives • Translate customer insight into requirements, user stories, and prioritization frameworks • Lead cross-functional execution with engineering, design, partnerships, sales, and customer success • Measure revenue growth, activation, adoption, PSAT, and churn reduction • Maintain competitive intelligence and identify opportunities to extend Production Shipping across the Shipping 360 ecosystem

🎯 Requirements

• 6–10 years in product management, including 3+ years in logistics, supply chain, or shipping technology • Deep domain expertise in production shipping workflows, multi-location fulfillment, carrier routing, LTL/TL, and optimization concepts • Vertical knowledge in at least one segment: pharma, retail, 3PL, or manufacturing • Executive-level communication and experience presenting to VP/C-suite stakeholders and guiding strategic accounts • Full product lifecycle ownership, including research, competitive analysis, requirements, launch, and adoption • Platform thinking with the ability to balance scalability and customization • Cross-functional leadership across engineering, design, sales, customer success, and partnerships • Analytical rigor, data-driven decision making, ROI modeling, usage analytics, and customer metrics • Experience with multicarrier parcel management, enterprise TMS/WMS, or ERP/WMS integrations (SAP, Oracle, NetSuite, Manhattan) is a bonus • Background in pharma compliance (21 CFR Part 11), POD workflows, or healthcare integrations is a bonus • 3PL platform experience, including multi-tenant and client billing, is a bonus • Experience leading large-scale migrations from legacy to modern platforms is a bonus • Interest in AI/ML for carrier selection, network optimization, or predictive shipping is a bonus • International shipping experience involving duties, taxes, and cross-border carriers is a bonus

🏖️ Benefits

• Annual performance bonus • Opportunity to grow and develop your career • Inclusive environment encouraging diverse perspectives and ideas • Challenging and unique opportunities to contribute to a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

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