Senior Technical Program Manager – Carrier Engagement

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Lead strategic carrier engagement initiatives and serve as the primary liaison between Pitney Bowes and external carrier partners throughout onboarding, integration, launch, and ongoing operational performance • Own end-to-end carrier onboarding and integration programs, delivering new carrier capabilities to Pitney Bowes shipping products and platforms from contract execution through production launch • Drive large-scale, cross-functional initiatives across Product, Engineering, Operations, Carrier Partnerships, and external stakeholders • Translate business objectives and partner requirements into actionable technical and operational plans • Coordinate API integrations including rating, labeling, tracking, events, and related carrier technologies • Monitor integration health, operational readiness, and post-launch performance • Drive continuous improvement and standardization across carrier onboarding and operational processes • Lead critical carrier escalations, production incidents, and customer-impacting issues • Facilitate root-cause analysis and drive timely resolution • Influence strategic decisions through data-driven insights, program governance, and expertise in carrier technology, transportation operations, and network platform performance

🎯 Requirements

• 8-10+ years of experience in Technical Program Management, Program Management, Product Operations, Transportation Technology, Logistics Technology, or related leadership roles • Demonstrated success leading complex cross-functional initiatives involving technology, operations, and external partners • Strong understanding of APIs, system integrations, and software development lifecycles • Proven ability to influence without direct authority and build alignment across diverse stakeholder groups • Excellent communication and executive presentation skills • Strong understanding of domestic and international transportation networks, including parcel, courier, LTL, truckload, and related carrier services • Experience in logistics, ecommerce, shipping, fulfillment, transportation management, or marketplace platforms • Familiarity with carrier technologies including labels, rating, tracking, visibility, and network performance monitoring • Experience with enterprise shipping platforms and cloud-based integration environments • PMP, PgMP, Scrum, Agile, or related certifications

🏖️ Benefits

• Opportunity to grow and develop your career • Inclusive environment that encourages diverse perspectives and ideas • Challenging and unique opportunities to contribute to the success of a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)