State & Local Government Account Specialist

🔥 15 hours ago

🏈 Alabama, Connecticut, +7 more states – Remote

🏈 Alabama – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🍂 Massachusetts – Remote 🧀 Wisconsin – Remote

💵 $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Act as account expert and point of contact for large State & Local Government clients • Prepare and submit accurate invoices in a timely manner • Manage portal billing activities and client-specific portal requirements • Perform account maintenance and data cleansing • Review purchase orders and contracts, apply and reconcile payments, and manage fleet data • Build and maintain relationships with internal business units and stakeholders • Achieve established performance standards, KPIs, and productivity metrics • Prioritize daily workload to meet service-level exceptions and deadlines • Collect past-due accounts within the State & Local Government portfolio • Support automation, digital acceleration, and self-serve growth initiatives • Serve as subject matter expert for contract review and client onboarding • Act as primary escalation point for client issues and provide ad hoc support to the Government team

🎯 Requirements

• 2+ years client service experience • Prior account management, contract management, and/or billing reconciliation and collections a plus • Proven time management, organizational, and multitasking skills • Excellent professional written and oral communication skills • Ability to work independently, prioritize, and schedule daily activities while functioning in a team environment • Strong Microsoft Office Suite experience preferred, including pivot tables and VLOOKUPs • Strong interpersonal skills and ability to work with others • Attention to detail and excellent problem-solving and analytical skills • Credit review included in background screening • Must be legally authorized to work in the United States • Must be available to work Monday through Friday within 8:00 am–5:30 pm EST or 7:00 am–4:30 pm CST • Appropriate work-from-home setting for a client-facing environment

🏖️ Benefits

• Opportunity to grow and develop your career • Inclusive environment encouraging diverse perspectives and ideas • Challenging and unique opportunities to contribute to a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)