Director, Product and Privacy

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⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Podium

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Podium is a comprehensive AI-driven platform designed to enhance business operations by driving lead conversions, marketing, and customer engagement. It provides solutions such as AI-powered chatbots, review management, text marketing, and scheduling to help businesses capture and convert leads efficiently. Podium's AI engages with potential customers, automates routine tasks, and manages communications across various platforms like Google, Facebook, SMS, and third-party websites. It is tailored for industries like automotive, retail, health & wellness, and home services, supporting businesses in transforming leads into repeat sales.

📋 Description

• Regularly meet with Product, Engineering, and AI teams to understand strategies, roadmaps, and initiatives, and advise throughout the product lifecycle. • Provide legal advice on AI, privacy, data rights, intellectual property, consumer protection, and related transactions. • Partner with Product Management, Engineering, Partnerships, Marketing, Security, and Legal to ensure regulatory compliance and support market expansion. • Guide product design and modification, identify risks, recommend mitigation strategies, review user experiences and disclosures, and translate guidance into product requirements. • Develop and implement scalable product, privacy, and AI review processes, including impact assessments, launch criteria, playbooks, and escalation paths. • Identify privacy and AI risks, conduct gap assessments, and translate legal requirements into prioritized product and operational changes. • Manage privacy projects involving data mapping, permitted data uses, retention and deletion, and tracking technologies. • Partner with Security on incident response and privacy aspects of compliance and diligence reviews. • Build and operationalize AI governance for customer-facing agents and internal AI use. • Advise on AI agent permissions, configurations, disclosures, oversight, escalation, auditability, and responsibility allocation. • Guide healthcare products on HIPAA, BAA obligations, sensitive health data, EMR integrations, access controls, and patient communications. • Advise on automotive and home services workflows, integrations, lead sourcing, appointment booking, scheduling, and sector requirements. • Advise on voice, messaging, marketing compliance, TCPA, telemarketing, consent, call recording, transcription, and AI-generated voice. • Provide fintech and payments counseling on Podium Payments, disclosures, fraud, chargebacks, financial services, and payment network requirements.

🎯 Requirements

• J.D. with strong academic credentials and demonstrated record of success as a lawyer and member of local State Bar or eligible to register as Registered In-House Counsel. • 8+ years of experience, including at least 5+ years of in-house experience, preferably at a high-growth technology company. • Experience counseling product teams on compliance with regulatory frameworks applicable to the U.S. and global telecommunications. • Experience counseling product teams on compliance with regulations in other industries and markets, such as Healthcare, Automotive, or Home Services, is also highly desirable. • Experience advising clients on risk mitigation across technology product platforms, particularly with respect to AI, payments and messaging/telecommunications technologies. • Required privacy certification, such as CIPP/US, CIPP/E, CIPM, or CIPT. • Specific experience working with, and knowledge of, privacy laws applicable to businesses, such as CCPA, CPRA, GDPR, TCPA, as well as other U.S. state and federal privacy and data security and global data protection laws. • Capacity to think strategically to identify issues and develop long-term solutions. • Ability to handle multiple assignments simultaneously and manage major projects to successful completion. • Excellent verbal and written communication skills and a strong customer-focused orientation. • Excellent interpersonal, presentation, and facilitation skills, as well as the ability to navigate within a corporate environment and work with a variety of stakeholders. • Demonstrated ability to use AI tools thoughtfully in legal work, verify their outputs, protect confidential information, and improve the speed and quality of legal counseling.

🏖️ Benefits

• Open and transparent culture • Life insurance, long and short-term disability coverage • Paid parental leave • Fertility benefits • Generous vacation time, plus three 4-day summer holiday weekends • Excellent medical, dental, and vision benefits • 401k Plan • Bi-annual swag drops with cool Podium gear and apparel • A stellar HQ (Utah) gym with local professional coaches and classes offered • Onsite HQ (Utah) child care center, subsidized for employees