Senior Manager, Consulting – Restaurant Technology

🕒 April 1

🏢🏡 Chicago – Hybrid

💵 $118.5k - $262.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Point B

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

💸 Finance

⚕️ Healthcare Insurance

Enterprise • Finance • Healthcare Insurance

Point B is a consulting and advisory company that provides a wide range of services across various industries. They offer expertise in data and analytics, healthcare, restaurant technology, life sciences, and operations and supply chain management. The company is committed to equal-opportunity employment and provides reasonable accommodations for individuals with disabilities or religious observances. They operate in several major cities across the United States, including Dallas, Chicago, Los Angeles, and Seattle.

📋 Description

• Design and implement holistic transformation strategies across people, process, and technology—modernizing both guest-facing capabilities (e.g., mobile ordering, digital payments, voice ordering, loyalty programs) and internal operations (e.g., inventory, kitchen management, labor scheduling) • Lead and manage teams and client relationships on digital transformation initiatives, aligning technology solutions with business goals to drive innovation and efficiency. • Facilitate client working sessions, including: • Requirements gathering, writing use cases, user stories • Functional design decision workshops • Conference room pilots • Deployment and adoption planning • Managing engagement budgets • Lead large-scale digital transformation initiatives with measurable business impact within the restaurant and hospitality industries, modernizing customer engagement, operations, and enterprise systems.

🎯 Requirements

• 12 + years of experience in Digital Transformation and Enterprise Application modernization initiatives. • Deep hands-on experience with restaurant and hospitality system landscapes, including FOH/BOH systems integration, POS platforms (e.g., Toast, Oracle Symphony, Qu, PAR, NCR Aloha). • Functional Enterprise Architecture experience, comfortable planning, leading the selection, & implementation services. • Formal consulting experience is required (Big 4, Top 20 or boutique). • Strong documentation, analytical, organizational, digital agility, and presentation skills. • Worked with enterprise restaurant or hospitality brands. • Drove platform consolidation and workflow optimization across CPQ, ERP, SCM, FP&A, HCM, and POS—preferably with tier-one enterprise solutions (e.g., Oracle, NetSuite, SAP, Microsoft Dynamics, OneStream). • Comfortable transitioning between strategic and execution responsibilities to maximize client value. • Utility-type players willing to work in an emerging market kind of environment (e.g., business development, market start-up activities). • Innate problem solvers who want to grow in a flexible, collaborative culture. • B.A. or B.S. degree

🏖️ Benefits

• competitive base pay • benefits • flexibility • leadership development opportunities • culture designed to help our diverse team of individuals flourish