Senior Application Engineer – Salesforce, Agentforce Ai

🕒 5 days ago

🇺🇸 United States – Remote

💵 $120k - $135k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. • As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. • You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. • You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. • Build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. • Develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. • Provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business.

🎯 Requirements

• Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. • Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay). • Working experience with Workday platform highly desired. • Experience creating intelligent process automations using tools like Power Automate or others. • Solid experience creating test automations for Salesforce and other platforms. • Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc. • Proficient in DevOps processes and tools (e.g., Copado, AutoRabit). • Proficient in GITHUB and troubleshooting standard versioning and DevOps issues. • Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions. • Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT). • In-depth understanding of Salesforce data models, security, and governor limits. • Excellent organization, critical-thinking and self-management skills. • A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others. • Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations. • Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view. • Proven experience as a great Intermediate Application Engineer.

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!