Technical Program Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $153.9k - $171k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

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This company has sponsored H1B visas in the past.

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Secondary Market on 2022-03

Healthcare • Consulting • Healthcare Insurance

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans • Lead cross-team initiatives spanning product, infrastructure, and platform capabilities • Ensure alignment, dependency visibility, and sustainable flow across multi-team efforts • Connect business intent to execution signals and use delivery and outcome metrics to inform decisions • Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations • Coach teams on healthy operating rhythms and data-driven practices • Facilitate alignment among senior product, design, and engineering leaders • Make trade-offs visible, decisions explicit, and accountability shared • Evolve shared tools, processes, and frameworks to improve execution at scale • Connect portfolio-wide outcomes and accelerate delivery flow

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience • 5+ years of experience leading complex software programs in TPM/EPM or similar roles • 3+ years driving multi-team initiatives across product and platform or infrastructure • Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals • Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) • Technical fluency in modern software systems, including APIs, architectures, and integration patterns • Experience using metrics to improve predictability, flow, and outcomes • Comfort using AI tools to support analysis and decision-making • Proven track record delivering complex SaaS or large-system programs spanning multiple teams and domains • Systems-level thinking and ability to reason about cross-cutting dependencies • Ability to influence without authority, align stakeholders, manage conflict, and build consensus • Data-driven mindset and ability to define and use meaningful metrics • Bias toward action and ownership • Understanding of applied AI concepts • Awareness of responsible and ethical AI practices in engineering environments • Excellent communication skills for technical teams, product partners, and senior leadership • Passion for using technology, including AI, to improve how teams work, decide, and deliver

🏖️ Benefits

• Bonus • Benefits starting from Day 1 • Retirement Plan Matching (RRSP & 401K) • Flexible Paid Time Off • Lifestyle/Wellness Spending Account • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Learning Programs & Resources • Employee Recognition • In-office events, including onboarding, team events, and semi-annual and annual team meetings

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