Technical Service Representative

🔥 3 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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PPG

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1883

Manufacturing • Chemicals • Construction

PPG is a global leader in the development and delivery of paints, coatings, and specialty materials. With a commitment to innovation, sustainability, and diversity, PPG serves customers in a variety of markets, including industrial, transportation, consumer products, and construction. The company is dedicated to protecting and beautifying the world, while empowering its diverse workforce and fostering an inclusive working environment. PPG has been trusted by its customers for over 140 years and continues to expand its operations across more than 75 countries.

📋 Description

• Represent PPG onsite at multiple customer locations ensuring customer satisfaction • Troubleshooting, process improvements, focusing on quality to customer specifications • Support ongoing activities on site at customer production facility and PPG activities at PPG facilities • Communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems • Ensure accurate reporting to customer and coatings team • Communicate with PPG Technical and Account management, direction of PPG on site team activity • Provide resolutions to customer inquiries, application process monitoring, mix-room supervision, and hands-on support • Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement • Follow safe work practices and effectively communicate with technical, production, and non-technical personnel

🎯 Requirements

• HS Diploma, GED, or Equivalent • 5+ years' experience in wet paint and powder coatings, electrostatic spray, or similar paint/coatings experience for industrial or manufacturing experience • Knowledge and experience with paint mixing, paint application, or similar experience is ideal • Good computer skills and attention to detail • Effective communication and customer service skills • Troubleshooting, critical thinking, and problem-solving skills • Ability to work well alone and within a team environment

🏖️ Benefits

• Paid Vacation • Holiday • Sick time • Disability Insurance • Life Insurance • 401K matching • Retirement Benefits