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Operations Associate

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

đź‘» Ghost score 10%

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Logo of Pragmatico

Pragmatico

2 - 10 employees

đź’Ľ Consulting

🤖 Artificial Intelligence

🤝 B2B

Consulting • Artificial Intelligence • B2B

Pragmatico is an AI change-management and cultural transformation firm that helps mid-market companies become AI-native. They focus on the human side of AI adoption—aligning leadership, building role-based hands-on training, designing behavioral activation and incentives, and embedding AI into operating rhythms through dashboards, policies, and ongoing programs so adoption is measurable and sustained. Pragmatico delivers consulting-led services (leadership alignment, employee training, adoption metrics, and workflow automation) aimed at driving practical ROI from AI across non-technical teams.

đź“‹ Description

• Schedule and reschedule client sessions across several calendars • Set up virtual sessions, including breakout rooms, co-hosts, and recording • Maintain the master delivery schedule • Coordinate access to client systems and client IT • Track client purchases and delivered services • Update the client-facing platform and manage participant reminders • Monitor client support email and route questions • Prepare weekly delivery meeting agendas, take notes, and track follow-ups • Support all-hands meetings and company culture activities • Manage logistics for the annual offsite • Prepare new-hire accounts, systems, and information • Prepare offer letters, contractor agreements, and NDAs and track completed paperwork • Handle offboarding and remove system access • Assist with benefits questions and annual open enrollment • Coordinate interviews and maintain the applicant tracking system • Respond to candidates and close recruitment loops • Potentially conduct candidate screens and first-round interviews • Administer Google Workspace, video conferencing, meeting recording, password management, and AI software licenses • Manage shared drive access and organization • Review software subscriptions and handle business license renewals • Handle physical mail • Manage the central inbox and route requests • Take ownership of unassigned projects and requests through completion

🎯 Requirements

• 2 to 5 years of experience in operations, people operations, executive support, business administration, or a similar role • Experience at a company with fewer than 100 people is a plus • Exceptional attention to detail • Good judgment • Strong follow-through • Comfort with technology and using AI as part of professional work • Clear written communication • Full-time, remote, US-based • Indianapolis area preferred, but not required

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