Claims Processor III

🔥 21 hours ago

🐻 Alaska, Arizona, +25 more states – Remote

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💵 $44.8k - $67.2k / year

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Premera Blue Cross

Premera Blue Cross

1001 - 5000 employees

Founded 1945

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Premera Blue Cross is an independent health insurance provider, serving businesses and residents of Washington State and Alaska as a licensee of the Blue Cross Blue Shield Association. The company offers a range of health plans including individual, family, employer-based, and Medicare Supplement plans. However, it has announced that it will exit the Medicare Advantage market as of January 1, 2025. Premera is committed to advancing health equity and community support, evident through its Social Impact Program focused on behavioral health and homelessness solutions in Washington and Alaska. Additionally, Premera complies with federal and state civil rights laws, offering language assistance services to ensure equitable care.

📋 Description

• Review, research, and resolve moderate to complex claims in accordance with contracts and policies • Identify, research, and resolve coordination of benefits, subrogation, and general inquiry issues • Communicate claim resolution results through written and verbal communications, including outbound and inbound calls • Complete claim adjustments, reversals, and/or refunds as needed • Act as the team technical subject matter expert • Train and audit trainee claims and provide feedback and technical support • Keep reference materials updated • Prepare formal history reviews • Meet cycle time and productivity goals aligned with corporate objectives • Maintain confidentiality of documents and files • Translate data into information acceptable to the claims processing system and follow up on pended claims • Apply quality practices to prevent defects and internal re-work • Perform other duties and special projects as assigned

🎯 Requirements

• High School diploma or GED (Required) • One (1) year claims processing or customer service experience (Required) • Understanding of Out-of-area programs • In-team focused audit experience • Ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly • Ability to keyboard and communicate clearly and understandably in person and over the telephone

🏖️ Benefits

• Medical, vision, and dental coverage with low employee premiums • Voluntary benefit offerings, including pet insurance • Life and disability insurance • Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service • Wellness incentives and mental well-being resources, including counseling, stress management, and mindfulness programs • Generous paid time off • Tuition assistance for undergraduate and graduate degrees • Employee recognition program • Commuter perks • Free convenient on-site parking • Subsidized on-campus cafes • On-site health and wellness activities • Fitness and well-being center with in-person and virtual workouts and nutritional counseling

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