Member Engagement Consultant

🔥 0 minutes ago

🐻 Alaska, Arizona, +25 more states – Remote

infoinfo

💵 $54.4k - $87k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

Where this job comes from

Posted on Premera Blue Cross's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Premera Blue Cross

Premera Blue Cross

1001 - 5000 employees

Founded 1945

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Premera Blue Cross is an independent health insurance provider, serving businesses and residents of Washington State and Alaska as a licensee of the Blue Cross Blue Shield Association. The company offers a range of health plans including individual, family, employer-based, and Medicare Supplement plans. However, it has announced that it will exit the Medicare Advantage market as of January 1, 2025. Premera is committed to advancing health equity and community support, evident through its Social Impact Program focused on behavioral health and homelessness solutions in Washington and Alaska. Additionally, Premera complies with federal and state civil rights laws, offering language assistance services to ensure equitable care.

📋 Description

• Support implementation of member engagement strategies and initiatives • Partner with consultants and cross-functional teams on project planning, analysis, recommendations, communications, and launch of member engagement initiatives • Collaborate with team members on assigned projects to support effective implementation and timely task completion • Support project planning and processes by identifying trends, analyzing information, monitoring compliance, and contributing to recommendations • Coordinate development and delivery of internal and external project communications and collateral throughout the project lifecycle • Communicate project updates and contribute ideas and recommendations for program improvement • Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives • Provide accurate and timely project information for committees, project teams, and related initiatives • Provide peak-load support and backup as needed • Complete special projects and other duties as assigned

🎯 Requirements

• Bachelor’s degree or three (3) years of relevant business experience • Two (2) years of experience supporting projects, programs, or business initiatives • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint • Experience with MS Project and Visio as needed for the assignment • Ability to use sound judgment, identify issues, and contribute to effective solutions • Ability to work independently and collaboratively while prioritizing work • Strong organizational skills and ability to manage multiple priorities, maintain attention to detail, and meet deadlines • Effective verbal and written communication skills • Ability to build effective working relationships across teams and organizational levels • Ability to understand, analyze, and apply concepts related to project management, business operations, and health care • Ability to maintain confidentiality when handling sensitive information • Preferred: Experience in the health care industry • Preferred: Knowledge of the health care industry and factors influencing health care organizations and consumers • Preferred: Two (2) years of member engagement, member experience, customer engagement, or related experience

🏖️ Benefits

• Medical, vision, and dental coverage with low employee premiums • Voluntary benefit offerings, including pet insurance • Life and disability insurance • Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service • Wellness incentives and mental well-being resources, including counseling, stress management, and mindfulness programs • Generous paid time off • Tuition assistance for undergraduate and graduate degrees • Employee recognition program • Commuter perks • Free convenient on-site parking • Subsidized on-campus cafes • On-site health and wellness activities • Fitness and well-being center with in-person and virtual workouts and nutritional counseling • Shuffleboard and ping pong recreational activities

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