Operational Readiness Consultant II

Job not on LinkedIn

🔥 0 minutes ago

🐻 Alaska, Arizona, +25 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $80.2k - $118.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Premera Blue Cross

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Premera Blue Cross is an independent health insurance provider, serving businesses and residents of Washington State and Alaska as a licensee of the Blue Cross Blue Shield Association. The company offers a range of health plans including individual, family, employer-based, and Medicare Supplement plans. However, it has announced that it will exit the Medicare Advantage market as of January 1, 2025. Premera is committed to advancing health equity and community support, evident through its Social Impact Program focused on behavioral health and homelessness solutions in Washington and Alaska. Additionally, Premera complies with federal and state civil rights laws, offering language assistance services to ensure equitable care.

📋 Description

• Coordinate work transfer and transition activities between Premera Operations, PMT, and vendor partners • Support readiness assessments related to training, documentation, operational controls, and business preparedness • Monitor transition deliverables and provide readiness reporting, status updates, and implementation support • Support post-transition stabilization, lessons learned documentation, and continuous improvement initiatives • Maintain work transfer governance documentation, readiness checklists, transition plans, templates, and supporting artifacts • Develop and maintain process maps, standard operating procedures, knowledge transfer materials, and operational documentation • Support SharePoint-based knowledge repositories and keep documentation accurate, accessible, and current • Facilitate document reviews and governance checkpoints • Identify, track, and communicate transition risks, dependencies, action items, and mitigation plans • Coordinate readiness reviews, transition checkpoints, and stakeholder meetings • Partner with business leaders, operational teams, and vendor partners to implement operational changes • Escalate issues and risks and assist teams in developing mitigation strategies • Identify business issues and support operational solutions with clients and department leadership • Collect, organize, and analyze information for operational decisions and transition planning • Develop reports, summaries, readiness dashboards, and presentations for leadership and project teams • Support medium to large operational initiatives and readiness projects • Evaluate information from multiple business partners and recommend process improvements • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • Five (5) years of experience in business operations, project coordination, operational readiness, process improvement, consulting, program support, or analytical business functions • Experience coordinating cross-functional initiatives involving multiple stakeholders • Experience creating and maintaining business process documentation • Experience supporting operational transitions, outsourcing/work transfer initiatives, or vendor partner relationships • Experience developing process documentation, knowledge management resources, and governance artifacts • Experience using SharePoint, workflow tools, or collaboration platforms • Experience supporting change management, operational improvement, or business transformation initiatives • Strong organizational and project coordination skills • Ability to manage multiple priorities, deadlines, and stakeholder requests simultaneously • Strong verbal and written communication skills • Problem-solving and critical thinking abilities • Ability to identify operational risks and support mitigation planning • Strong attention to detail and documentation management skills • Experience facilitating meetings, readiness reviews, and stakeholder discussions • Strong analytical and research capabilities • Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and SharePoint • Ability to work independently while building collaborative relationships across teams • Continuous improvement mindset focused on operational excellence and customer service

🏖️ Benefits

• Medical, vision, and dental coverage with low employee premiums • Voluntary benefit offerings, including pet insurance • Life and disability insurance • Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service • Wellness incentives, including mental well-being resources, counseling services, stress management programs, and mindfulness programs • Generous paid time off • Tuition assistance for undergraduate and graduate degrees • Employee recognition program • On-campus resources, networking opportunities, and team engagement for hybrid employees • Commuter perks • Free convenient on-site parking • Subsidized on-campus cafes • On-site health and wellness activities • Fitness and well-being center with in-person and virtual workouts and nutritional counseling