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Product Quality Specialist II

🔥 12 hours ago

🐻 Alaska, Arizona, +25 more states – Remote

infoinfo

💵 $48.4k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Premera Blue Cross's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Premera Blue Cross's site. Checked 0 minutes ago.

Logo of Premera Blue Cross

Premera Blue Cross

1001 - 5000 employees

Founded 1945

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Premera Blue Cross is an independent health insurance provider, serving businesses and residents of Washington State and Alaska as a licensee of the Blue Cross Blue Shield Association. The company offers a range of health plans including individual, family, employer-based, and Medicare Supplement plans. However, it has announced that it will exit the Medicare Advantage market as of January 1, 2025. Premera is committed to advancing health equity and community support, evident through its Social Impact Program focused on behavioral health and homelessness solutions in Washington and Alaska. Additionally, Premera complies with federal and state civil rights laws, offering language assistance services to ensure equitable care.

📋 Description

• Perform audits and testing of standard medical, dental, and pharmacy configuration work, including shells and entry-level final configurations • Analyze configuration outputs for accuracy, completeness, and consistency before downstream processing • Document audit findings and required corrections for configuration partners • Provide timely, respectful, and actionable feedback to support corrections and learning • Analyze recurring issues and error patterns to identify trends supporting training and process improvement • Maintain knowledge of audit procedures, configuration standards, mandates, and reference materials • Participate in calibration discussions and quality reviews • Support project work aligned to team priorities • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED (Required) • Two (2) years of work experience in claims, customer service, membership and billing, product configuration, quality, or auditing, including experience using relevant systems and processes (Required) • One (1) year of auditing experience, such as quality review, configuration audit, operational audit, or comparable experience • SQL experience • Healthcare experience • Experience providing effective, constructive feedback to peers or partners to drive corrections and learning • Exposure to health insurance products and benefit terminology, including Medical, RX, and Dental, in a configuration, operations, or service environment

🏖️ Benefits

• Medical, vision, and dental coverage with low employee premiums • Voluntary benefit offerings, including pet insurance • Life and disability insurance • Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service • Wellness incentives, including mental well-being resources, counseling services, stress management programs, and mindfulness programs • Generous paid time off • Tuition assistance for undergraduate and graduate degrees • Employee recognition program • On-campus resources, networking opportunities, and team engagement for hybrid employees • Commuter perks • Free convenient on-site parking • Subsidized on-campus cafes • On-site health and wellness activities • Fitness and well-being center with in-person and virtual workouts and nutritional counseling • On-campus shuffleboard and ping pong

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