Technical Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Premier Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

Premier Inc. is a leading healthcare improvement organization that focuses on revolutionizing the healthcare industry through innovative solutions. They offer a wide range of services including group purchasing, technology, consulting, advocacy, and solutions for supply chain, quality improvement, pharmacy, and population health. Premier Inc. leverages data analytics, applied sciences, and artificial intelligence to drive decisions and generate real-world outcomes. Their mission is to transform healthcare and maximize value-based care, aiming to improve quality, safety, and better manage costs in health systems. The company's collaborative approach and partnership with healthcare providers enable them to deliver measurable results and influence healthcare policies.

📋 Description

• Manage a portfolio of customers who have implemented Premier’s Enterprise Analytic technology solutions • Increase product usage, expansion, overall adoption, member value, and customer success • Develop strong customer relationships and become a trusted advisor • Execute programs to monitor customer adoption level, value realization, and overall satisfaction • Collaborate cross-functionally to achieve customer satisfaction and resolve issues promptly • Collaborate with Sales Account Management and executives to identify solution expansion and adoption opportunities • Provide business acumen and understand customer business problems to manage solution evolution and exceed expectations • Develop strong technical understanding of all Enterprise Analytic products • Work with product management and product development to channel client feedback and solutions into future product releases

🎯 Requirements

• 5 or more years of applicable experience • High School Diploma or GED (Required) • Program management experience • Technology experience • Healthcare analytics/data experience • Ability to support Premier customers during their working hours • High level knowledge of enterprise IT organizational, business, and technical environments • Understanding of enterprise software implementation practices • Minimum of 5 years of IT customer service experience / strong customer focus • Minimum of 5 years of technical account management, engagement management, system implementation, technical support or system integration consulting experience • Minimum of 2 years of experience communicating with internal Senior Management and managing multiple, simultaneous, cross-functional work streams • Strong time management skills • Strong analytical skills and ability to analyze, implement and improve complex systems/processes • Excellent oral and written English communication skills • Willingness to travel; travel could be up to 10-25% depending on location of customers • Ability to work outside of normal business hours during extraordinary events • Remain in a stationary position for prolonged periods of time • Be adaptive and change priorities quickly; meet deadlines • Attention to detail • Ability to operate computer programs and software • Ability to communicate effectively with audiences in person and in electronic formats • Ability to work in a collaborative business environment in close quarters with peers and varying interruptions • Travel 1-20% within the US

🏖️ Benefits

• Health, dental, vision, life and disability insurance • 401k retirement program • Paid time off • Participation in Premier’s employee incentive plans • Tuition reimbursement and professional development opportunities • Perks and discounts • Access to on-site and online exercise classes

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume