Resource Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Private equity on 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Maintain a real-time view of Managed Services resource availability, capacity, and utilization across business units and practices • Identify under- and over-utilization trends and recommend corrective actions • Build and maintain a skills inventory database covering capabilities, certifications, and development goals • Partner with project managers and delivery leads to forecast resource demand 4–12 weeks ahead • Facilitate weekly or bi-weekly resource planning meetings with department heads and practice leads • Champion an internal-first staffing philosophy by socializing project needs and roles to existing employees before external recruitment • Define thresholds with HR and talent acquisition for external hiring or contracting • Match bench-eligible, under-allocated, or growth-seeking employees to suitable assignments • Maintain an internal candidate pipeline for anticipated needs • Liaise between delivery teams, people managers, HR, and leadership on resourcing matters • Communicate resourcing decisions and escalate conflicts or capacity constraints with proposed solutions • Manage staffing vendors, contractors, and contingent workforce partners when internal capacity is insufficient • Track contractor spending, internal cost comparisons, and external market rates • Develop utilization dashboards and leadership reports • Track utilization, bench time, internal versus external time-to-fill, and skill-gap trends • Provide forecasting reports for headcount planning and budget cycles • Identify resource-gap patterns and inform workforce development and hiring strategy

🎯 Requirements

• 3–5 years’ experience specifically with Resource Management • 2 years’ experience working in a Managed Services provider environment • Experience managing resources across technical, project management, and operations functions • Data-driven mindset with experience building utilization reports and capacity forecasts • Exceptional interpersonal and negotiation skills • Ability to handle sensitive workforce conversations with discretion and empathy • Familiarity with cloud technology roles and skill sets, including Azure, AWS, infrastructure, and DevOps • PMI, PMP, or ITIL certification is a plus • Strong understanding of Agile, Waterfall, or hybrid project delivery methodologies • Ability to balance short-term project needs with long-term workforce development goals • Ability to build trust with project leaders, people managers, HR, and executives • Ability to clearly articulate trade-offs, decisions, and forecasts to varied audiences • Ability to turn utilization and capacity data into actionable recommendations

🏖️ Benefits

• Associated travel of 5% • Equal opportunity workplace • Reasonable accommodations for individuals with disabilities