Resource Manager

🔥 11 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Maintain a real-time view of Managed Services resource availability, capacity, and utilization across business units and practices • Identify under- and over-utilization trends and recommend corrective actions • Build and maintain a skills inventory database covering capabilities, certifications, and development goals • Forecast resource demand 4–12 weeks ahead with project managers and delivery leads • Facilitate weekly or bi-weekly resource planning meetings with department heads and practice leads • Champion an internal-first staffing philosophy before external recruitment • Define thresholds with HR and talent acquisition for external hiring or contracting • Match bench-eligible, under-allocated, or growth-seeking employees to suitable assignments • Maintain an internal candidate pipeline for anticipated needs • Serve as primary liaison among delivery teams, people managers, HR, and leadership • Communicate resourcing decisions and escalate conflicts or capacity constraints with proposed solutions • Manage staffing vendors, contractors, and contingent workforce partners when needed • Track contractor spending and internal cost comparisons • Ensure external hires are contracted at competitive market rates • Develop resource utilization dashboards and leadership reports • Track utilization, bench time, internal versus external time-to-fill, and skill-gap trends • Provide forecasting reports for headcount planning and budget cycles • Identify resource-gap patterns and inform workforce development and hiring strategy

🎯 Requirements

• 3–5 years of experience specifically in Resource Management • At least 2 years of experience working in a Managed Services provider environment • Experience managing resources across technical, project management, and operations functions • Data-driven mindset with experience building utilization reports and capacity forecasts • Exceptional interpersonal and negotiation skills • Ability to handle sensitive workforce conversations with discretion and empathy • Familiarity with cloud technology roles and skill sets, including Azure, AWS, infrastructure, and DevOps • PMI, PMP, or ITIL certification is a plus • Strong understanding of Agile, Waterfall, or hybrid project delivery methodologies • Ability to balance short-term project needs with long-term workforce development goals • Ability to build trust with project leaders, people managers, HR, and executives • Ability to clearly articulate trade-offs, decisions, and forecasts to varied audiences • Ability to turn utilization and capacity data into actionable recommendations • Must be situated within the Continental US • Willingness to travel approximately 5%

🏖️ Benefits

• Associated travel of 5% • Equal Opportunity Employer committed to diversity and inclusion • Reasonable accommodations for individuals with disabilities • Opportunity to work with AI-driven analytics, cloud solutions, cybersecurity, next-generation infrastructure, and digital transformation • Culture of trailblazers, thinkers, builders, and collaborators • Opportunity to contribute to data-driven transformation and strategic outcomes for clients globally