Technical Engagement Manager

🕒 May 1

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Customer Success Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Lead multiple technical engagements for named customers across strategy and migrations, IT transformation, and modernization initiatives • Own end-to-end technical delivery, including quality and time-to-market improvements • Own customer satisfaction for named customer engagements • Manage product requirements, technical considerations, and delivery decisions • Align Presidio priorities with customers’ short- and long-term business goals • Lead and deliver IT initiative workshops and technology strategy sessions • Engage C-level leaders, architects, business stakeholders, and engineering teams • Map technology decisions, investments, and capabilities to business outcomes • Translate business requirements into technical requirements and vice versa • Take ownership of challenging engagements and drive them toward success • Align delivery teams and processes with customer culture and success objectives • Prioritize stakeholder demands and resolve conflicts • Build relationships with customer stakeholders and identify opportunities • Communicate product vision, strategy, features, prioritization, progress, and needs • Research market and business changes and assess their impact on strategy and requirements • Review technology architecture, perform gap analyses, and define future-state roadmaps • Translate complex VMware concepts into actionable guidance for non-technical stakeholders and executives • Partner with VMware Architects to deliver VCF Adoption Roadmap documents and/or presentations

🎯 Requirements

• Minimum 10+ years of experience as an architect or technology program lead delivering migration, transformation, or modernization projects on-premises and in the cloud • 5+ years of experience with VMware private cloud solutions, including vSphere, vSAN, NSX, VCF, and Aria Suite • Experience delivering large-scale business and technology transformation programs directly with senior client leaders • Consulting firm experience • Experience applying consulting methodologies for current-state assessment, target-state design, gap analysis, and roadmap definition across people, processes, and technology • Desire to build business capability canvases and map business outcomes to technology capabilities and cloud investments • Desire to build business cases, preferably cloud business cases • Strong experience designing or implementing at least one relevant domain • Strong knowledge of at least one cloud platform, such as AWS, Azure, or GCP • Ability to discuss the merits of various cloud providers with clients • Excellent written and oral client-facing communication skills • Experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development • Experience mentoring and executing Agile best practices • Experience working successfully with software development teams, onshore and offshore • Demonstrable skills across Agile, Scrum, Kanban, and Waterfall methodologies • Strong facilitation skills and workshop leadership experience • Experience with Cloud, Azure, and Microsoft O365 tools • Outstanding communication, presentation, and leadership skills • Excellent organizational and time management skills • Strong analytical, critical-thinking, problem-solving, and attention-to-detail skills • 6+ years in technology consulting preferred, preferably at a Big Four firm • Ability to prioritize and execute tasks under pressure • Self-motivated, directed, and able to work as a self-starter • Ability to learn quickly, adapt to change, and learn new tools • Experience in a team-oriented, collaborative environment