Associate Principal, Health Plan Consulting

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $145k - $215k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Press Ganey

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Press Ganey is a leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations. The company focuses on improving the overall healthcare experience through advanced analytics and human-centered insights, helping clients enhance patient and workforce safety, employee experience, and organizational growth. With a data-driven approach, they provide interactive dashboards, industry benchmarks, and actionable insights to drive measurable impact across the healthcare sector. Press Ganey collaborates with healthcare providers, health plans, and life sciences organizations to transform care delivery and improve human experiences in healthcare.

📋 Description

• Lead analytics development and insight generation for consulting engagements focused on member experience, quality improvement, retention, and value-based care performance • Develop executive-ready presentations, reports, strategic recommendations, and client-facing deliverables translating complex data into actionable business strategies • Facilitate client meetings, workshops, and performance reviews with executive and operational stakeholders • Support clients in designing and implementing experience transformation initiatives • Define engagement success metrics and measurement frameworks demonstrating client impact and ROI • Manage engagement workstreams and ensure timely, high-quality deliverables • Analyze Press Ganey and client healthcare data to identify trends, performance gaps, and improvement opportunities • Develop data visualizations and performance dashboards • Partner with subject matter experts, applications teams, and project managers to validate findings and develop recommendations • Identify opportunities related to member retention, disenrollment, CAHPS performance, and quality outcomes • Build trusted relationships with client executives and operational leaders • Provide guidance on healthcare quality, experience transformation, and performance improvement • Support engagement scoping, proposal development, and solution design • Contribute to client retention and growth by demonstrating measurable value • Collaborate with consultants, engagement leaders, and product teams • Promote best practices and knowledge sharing • Support continuous improvement of consulting methodologies, tools, and client solutions

🎯 Requirements

• 5+ years of experience within a health plan, integrated delivery system, large medical group, healthcare services organization, or related healthcare environment • Experience leading or supporting quality improvement, member experience, patient experience, or population health initiatives • 3+ years of healthcare consulting or other client-facing advisory experience • Experience supporting Medicare Stars, CAHPS, HEDIS, value-based care, or related healthcare quality programs • Exceptional analytical, quantitative, and problem-solving skills • Ability to perform complex healthcare data analysis and communicate findings effectively to executive audiences • Experience developing dashboards and visualizations using Power BI, Tableau, or similar platforms • Advanced proficiency in Microsoft Office, including Excel and PowerPoint • Strong understanding of healthcare quality performance measures, outcomes reporting, and performance improvement methodologies • Outstanding communication, presentation, facilitation, and consulting skills • Strong project management and organizational capabilities • Ability to manage multiple priorities simultaneously • Ability to work independently in a fast-paced client-facing environment • Collaborative, adaptable, and solution-oriented approach • Ability to influence stakeholders and drive action through data-driven recommendations • Experience working with Medicare Advantage organizations preferred • Knowledge of Medicare Stars, HEDIS, CAHPS, patient experience, or value-based care performance programs preferred • Experience supporting executive-level strategic planning and operational transformation initiatives preferred • Advanced experience with healthcare analytics, predictive modeling, and retention analytics preferred • Bachelor's degree in Healthcare Administration, Medical Informatics, Data Analytics, Public Health, Business, or related field required • Relevant combinations of education and experience will be considered • Ability to travel up to 75% • U.S.-based work location

🏖️ Benefits

• Competitive benefits package • Discretionary bonus or commission tied to achieved results • Reasonable accommodations for qualified individuals with disabilities or disabled veterans • Diverse, inclusive and authentic workplace