Senior Program Manager, Financial Sustainability

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🗽 New York – Remote

🗽 New York – Remote

💵 $110k - $125k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Primary Software Development Corp.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1993

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Primary Software Development Corp. (branded as Prime Software) is a Philippines-based software company that develops and delivers an integrated Enterprise Resource Planning (ERP) system for small, medium, and large enterprises. Their Prime Software ERP offers modules for financial management, sales/purchasing/inventory, manufacturing operations, payroll, HR time & attendance, fixed asset management, and customizable web extension/APIs. They provide both cloud and on-premise deployments, full Software-as-a-Service (SaaS) implementations, managed cloud hosting, and industry-specific suites for retail, manufacturing, hospitality, real estate, logistics, microfinancing and others. Headquartered in Cebu City, Philippines, the company also advertises managed services and upcoming AI features.

📋 Description

• Support primary care practices in strengthening financial and revenue cycle operations • Scope consulting engagements with measurable financial and revenue cycle improvements • Deliver direct coaching and training to achieve operational and financial improvements • Manage large, complex projects • Bring organizations together in learning collaboratives and other convening structures • Manage reporting to funders • Plan and implement revenue cycle, financial management, and clinical operations capacity-building and improvement programs • Guide collection of clinical, administrative, and financial data for continuous quality improvement and evaluation • Conduct financial, operational, and revenue cycle assessments • Analyze financial statements, key performance indicators, revenue cycle metrics, and operational workflows • Develop and present data-informed findings and actionable recommendations • Deliver virtual and in-person training, consultations, coaching, and other capacity-building activities • Lead projects from initial scoping through close-out, including assessment, workflow redesign, team building, and evaluation • Manage resources to achieve goals on time, on budget, and within scope • Collaborate with PCDC, clients, and healthcare organizations on improvement and implementation projects • Ensure positive client experiences, mitigate risks, and recommend scope or service revisions • Monitor healthcare financial and operational trends and develop new services and products • Develop repeat, referred, and expanded business with clients • Support engagement scopes, foundation proposals, budgets, and contracts

🎯 Requirements

• Bachelor's degree or equivalent professional experience • At least seven years of experience in ambulatory practice revenue cycle, healthcare financial management, and operations • Strong financial and revenue cycle analysis skills • Experience managing multi-stakeholder collaboratives, including developing collateral and supporting governance structures • Subject matter expertise in current and emerging primary care delivery models, outpatient financial management/operations, practice transformation concepts, and community health • Knowledge of budgeting and financial modeling • Knowledge of value-based payment models • Knowledge of revenue maximization and billing cycle optimization • Knowledge of quality improvement and performance improvement methodologies • Ability to leverage data and technology to drive change • Ability to work across a broad portfolio of transformation efforts • Ability to work effectively as a team member and independently • Effective communication skills, including creating presentations, public speaking, and working with client staff from executives to front-line staff • Proficiency with Microsoft Office 365, Teams, and other software solutions • Working knowledge of primary care operations and clinical workflows • Strong writing and documentation discipline • Coaching and stakeholder management skills • Familiarity with the safety net primary care and FQHC landscape preferred • Experience in a technical assistance, coaching, or consultative role preferred • Experience in rural or other low-resource practice settings preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Health Reimbursement Arrangement (HRA) • Company-paid short- and long-term disability insurance • Company-paid life insurance • Voluntary life insurance • 403(b) retirement plan • Flexible spending and dependent care accounts • Commuter benefits • Paid family leave • Generous paid vacation, sick, and personal days • Paid holidays • Employee Assistance Program • Remote work arrangement • Travel up to 15% of the time as project execution requires

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