Payment Poster

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Prisma Health Urgent Care

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

👥 B2C

🧘 Wellness

Healthcare • B2C • Wellness

Prisma Health Urgent Care is a network of modern urgent care clinics operated by Prisma Health serving the Upstate and Midlands of South Carolina, offering walk-in and booked appointments as well as virtual visits. The centers provide immediate, non-emergency medical services such as urgent care treatment, COVID-19 testing, seasonal allergy care, sports physicals, occupational health services, and on-site diagnostics, staffed by board-certified clinicians and open seven days a week.

📋 Description

• Accurately post payments received from insurance companies, patients, and third-party payers • Post contractual adjustments, refunds, chargebacks, payment reversals, and other financial transactions • Balance daily cash posting activity against bank deposits and payment reports • Research and resolve payment discrepancies, including overpayments, underpayments, unidentified payments, and recoupments • Research and appropriately apply unidentified cash within established month-end deadlines • Process recouped payments accurately and timely • Identify recurring payment issues and communicate findings to leadership • Maintain productivity and quality standards while ensuring accuracy • Document payment activity according to department standards • Collaborate with Billing, Insurance A/R, and other Revenue Cycle teams to resolve payment-related issues • Maintain compliance with HIPAA and company policies • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent • 3+ years of medical billing experience, including at least 2 years of medical payment posting experience • Experience posting payments in a high-volume healthcare environment • Strong understanding of medical billing, insurance payments, and the healthcare revenue cycle • Experience with Epic or another electronic health record (EHR) or practice management system preferred • Experience in urgent care, physician practice, outpatient, or ambulatory healthcare preferred • Experience working with commercial insurance, Medicare, Medicaid, Workers' Compensation, and other third-party payers preferred • Knowledge of payment posting, Explanation of Benefits (EOBs), Electronic Remittance Advice (ERA), Electronic Funds Transfer (EFT), contractual adjustments, and payment reconciliation • Ability to identify and resolve payment variances, overpayments, and underpayments • Strong analytical and problem-solving skills • Excellent attention to detail and accuracy • Strong organizational and time management skills • Proficiency with Microsoft Office, especially Excel • Excellent written and verbal communication skills • Ability to work independently while contributing to a collaborative team environment • Dependable, flexible, and committed to meeting productivity and quality goals • Must maintain compliance with HIPAA and company policies

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with Company Match • Paid Time Off • Paid Holidays • Company-Paid Life Insurance • Employee Assistance Program • Additional voluntary benefits • Opportunity to grow your career within a rapidly expanding healthcare organization • Collaborative and supportive Revenue Cycle team