Technical Product Owner – Salesforce Health Cloud, AI-Enabled Agile Delivery

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $115k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

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PRO-spectus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

💊 Pharmaceuticals

💼 Consulting

💰 Private equity on 2024-05

Healthcare • Pharmaceuticals • Consulting

PRO-spectus is a patient access and market access services provider that helps pharmaceutical, biotech, medical device, and diagnostic manufacturers overcome reimbursement, coding, and policy barriers to getting products to patients. The firm offers patient support services, reimbursement support, policy strategy, affordability and adherence programs, and leverages technology alongside market-access expertise to optimize access across the healthcare landscape. PRO-spectus positions itself as a collaborative, B2B partner to manufacturers seeking to expand coverage and patient access to specialized therapies and diagnostics.

📋 Description

• Shape the Salesforce Health Cloud product roadmap with IT Development, Innovation and Impact, and Implementation leaders • Own and prioritize a backlog spanning client launches, enhancements, defects, and platform work • Translate complex business needs into epics, features, user stories, acceptance criteria, data models, rules, automations, access controls, integrations, notifications, dependencies, and exception scenarios • Ensure backlog items are ready for sprint commitment with complete requirements, decisions, dependencies, data/access needs, and test scenarios • Use Claude, Claude Code, Agentforce Vibes, and Rovo for research, documentation, story writing, and test scenario generation while applying regulated-environment data handling standards • Serve as primary stakeholder contact for Market Access, Clinical Adherence, Pharmacy, Revenue Cycle Management, Implementation, and Compliance • Define success measures and track adoption, error and rework rates, cycle time, and operational impact after release • Partner with the Delivery Manager on sprint execution, scope, priority, acceptance, and tradeoff decisions • Define testing, lead user acceptance testing, triage defects, demonstrate completed functionality, coordinate training, and confirm business readiness before go-live • Maintain documentation, training materials, communications, and post-deployment verification • Partner with Salesforce architecture, AI, and data teams on reusable configuration-first solutions, automation, analytics, reporting, integrations, and guardrails • Incorporate HIPAA, security policy, and minimum-necessary access into requirements

🎯 Requirements

• 3+ years as a Product Owner in an agile environment, with direct ownership of a backlog and priority decisions • Track record of taking digital products from concept to launch and identifying resulting changes • Working knowledge of Salesforce objects, fields, record types, permission sets, flows, and reporting • Health Cloud experience is a strong advantage • Ability to write build-ready requirements and independently verifiable testing criteria • Data literacy, including defining metrics and using reports and dashboards • Practical experience with generative AI tools for documentation, analysis, and agile workflows • Exceptional communication and negotiation skills; ability to influence without authority • Comfort operating with incomplete information in a fully remote, self-driven environment • Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field, or equivalent practical experience • Experience in patient services, patient access, hub services, specialty pharmacy, market access, or revenue cycle management is a strong advantage • Hands-on Jira and Confluence experience preferred • Familiarity with Atlassian Rovo, Claude, or comparable AI assistants preferred • Familiarity with HIPAA and regulated healthcare environments preferred • Relevant certifications preferred, including CSPO, PSPO, PMI-PBA, Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Salesforce Health Cloud Accredited Professional • Ability to lift up to 15 pounds at times • Flexibility to work across EST to PST zones • Minimal travel possible

🏖️ Benefits

• Medical, dental, and vision plans • Life insurance • Disability coverage • Tax-advantaged savings accounts • Employee Assistance Program • Home office benefits • Employee Ownership Program • Paid time off • Holidays • Bereavement leave • 401(k)-retirement plan with employer matching • Performance-based bonus opportunity • Career growth opportunities • Flexible working hours to support activities across EST to PST zones • Remote work from home

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