Accounts Receivable Specialist

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PromptCare

501 - 1000 employees

Founded 1983

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

PromptCare is a leading provider of in-home respiratory, infusion, and specialty pharmaceutical therapies, focused on treating complex and chronic health conditions. They offer tailored, nationwide in-home care, personalized plans, and comprehensive support to improve patients' quality of life. With a team of expert respiratory therapists, nurses, dietitians, and pharmacists, PromptCare provides seamless care transitions and works closely with hospitals and specialists to deliver customized treatment plans, manage insurance processes, and educate patients and their families.

📋 Description

• Oversee billing and collections for assigned third-party payors • Ensure timely and accurate submission, follow-up, and resolution of all issues • Understand and communicate changes in payer guidelines and policies • Ensure proper revenue booking • Focus on meeting or exceeding goals and deadlines • Document all actions taken on accounts worked • Collaborate with the team to identify root causes and address denial trends • Develop and implement innovative A/R follow-up strategies • Protect patient privacy and confidentiality • Demonstrate strong cybersecurity awareness and practices

🎯 Requirements

• High School Diploma or equivalent • Proficient in Microsoft Office Suite is required • DME, Medical Reimbursement and Brightree experience preferred • Excellent communication and interpersonal skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision Package • 401(k) Plan with Company Match • Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays • Life Insurance: Standard coverage with optional enhancements • Employee Assistance Program: Free counseling and coaching sessions • Emotional Well-being and Work-Life Balance Resources • Short & Long-Term Disability: Company-paid with optional supplements • Accidental Death and Dismemberment Insurance • FSA and HSA: Manage healthcare expenses • Commuter Spending Programs • Volunteer and Engagement Opportunities • Employee Referral Bonuses • Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

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