Director of Design

🔥 15 hours ago

🏄 California, Colorado, +12 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $240k - $280k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Propel, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

☁️ SaaS

🌍 Social Impact

💰 $3.5M Grant - Propel on 2024-08

B2C • SaaS • Social Impact

Propel is a consumer mobile app and technology company that helps people who receive government benefits (primarily SNAP/EBT) manage their benefits. The app connects to state portals to retrieve EBT balances and transaction histories, provides balance checking, deposit predictions, transaction details, security features like card locking and out-of-state transaction blocking, fraud monitoring, and alerts about benefits and policy updates. Propel also offers exclusive discounts and savings on groceries, phone/internet plans, job and gig listings, and editorial content and resources for SNAP/WIC communities. It is free to users, monetizes through selective advertising and partnerships, and operates across most U. S. states and territories. The company focuses on strengthening the social safety net with technology and serves millions of users.

📋 Description

• Lead a senior, autonomous team of seven designers across product design, content design, and design research • Own team coaching, growth, performance, hiring, promotions, and design rituals • Define, prioritize, and advocate for reducing design debt • Collaborate with product and engineering leadership to improve organizational decision-making and product development • Challenge frameworks, systems, and roadmaps to make outcomes more user-centric and modern • Redefine design processes and practices for an AI-native company • Evaluate prototyping, Figma, code generation, LLMs, and generative design workflows • Raise visual design, copy, information architecture, consistency, and loading latency • Tie design decisions and work to revenue, retention, company priorities, and business objectives • Report to the Head of Product and serve as a core member of EPD leadership

🎯 Requirements

• Experience managing a product design team at a consumer software startup, or a scaled pro-sumer startup • Has worked at the staff or principal IC product designer level in the last 3 years • Has managed a team of at least five designers, including hiring, performance management, and promotions • Fluency in consumer software patterns: growth loops, churn and retention, behavior-based monetization, and A/B testing • A considered perspective on what AI-native design practice looks like, and evidence that you are actively developing it • Working knowledge of LLMs, code generation, and generative design tools, developed through your own use of them • Ability to tie design work to company strategy at a company with many competing priorities and finite resources • Exceptional organization, and strength as both a writer and a speaker • Composure when priorities shift • Ability to work in one of the accepted U.S. states: California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, or Washington • Authorization to work in the United States for any employer • Portfolio link and resume required • Bonus: Ability to work as an IC product designer; native Android and iOS app design experience; experience with products used by millions; experience managing content design, user research, or brand/visual design; government programs or safety net services experience; prior leadership-team experience

🏖️ Benefits

• Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn • Optional in-person retreats • 20 Days of PTO • 4% 401K match • $10k lifetime spend towards Carrot Fertility • Excellent Medical, Dental and Vision options • A strong equity package • Meaningful work and a strong shared sense of mission • Reasonable interview accommodations