Growth & Merchandising Associate

🔥 3 hours ago

🏄 California, Colorado, +12 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $85k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📈 Growth Marketing

🚫👨‍🎓 No degree required

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Propel, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

☁️ SaaS

🌍 Social Impact

💰 $3.5M Grant - Propel on 2024-08

B2C • SaaS • Social Impact

Propel is a consumer mobile app and technology company that helps people who receive government benefits (primarily SNAP/EBT) manage their benefits. The app connects to state portals to retrieve EBT balances and transaction histories, provides balance checking, deposit predictions, transaction details, security features like card locking and out-of-state transaction blocking, fraud monitoring, and alerts about benefits and policy updates. Propel also offers exclusive discounts and savings on groceries, phone/internet plans, job and gig listings, and editorial content and resources for SNAP/WIC communities. It is free to users, monetizes through selective advertising and partnerships, and operates across most U. S. states and territories. The company focuses on strengthening the social safety net with technology and serves millions of users.

📋 Description

• Own seasonal campaign execution end-to-end. You're the primary operator for campaign coordination - managing timelines, stakeholder touch points across Customer Success, Ad Ops, Engineering/Product/Design, and Marketing, partner packaging logistics, and Customer Success enablement materials. You'll protect seasonal campaign revenue and identify improvements between campaigns. • Take ownership of our premium placement booking tool. Within 60–90 days, you're the primary owner of the tool that manages booking and reservation logic for our premium ad placements. You'll field requests outside the self-serve flow, flag utilization gaps proactively, and improve the tool as new campaign levers come online. • Build a self-serve library for Customer Success. You'll maintain pitch materials, campaign one-pagers, and placement packages that let Customer Success pitch premium inventory without needing you in the room every time — including using AI to personalize materials and case studies at scale. • Keep our knowledge systems current and translate operational reality into strategy. You're close to what CSMs are asking for and where inventory gaps keep showing up. You'll document what's actually happening (not just what's supposed to happen) and give the Growth & Merchandising Lead a regular, structured pulse that feeds planning.

🎯 Requirements

• 2–3 years of experience in operations, project management, campaign coordination, or a related function • Strong project management and cross-functional coordination skills — you can move shared workstreams forward across teams with confidence and clarity, even without formal authority over them • Fluency in ad tech — you understand performance metrics, campaign goals, and client objectives, and can speak to campaign performance in context • Demonstrated AI builder — you have concrete examples of AI projects you've built or applied in a previous role to improve operations, not just used AI as a tool • Strong judgment on quality — you can tell where AI-generated output is client-ready and where it needs a human hand • Comfort with ambiguity — you're willing to build alongside a team whose tools and processes are still taking shape • Sharp attention to detail — you catch problems before they surface • Clear, concise writing — a meaningful share of this role produces materials that go directly to Customer Success and external partners • High ownership mentality — your instinct is to flag, propose, and drive, not wait for a fully defined playbook • Genuine learning agility and curiosity about how a consumer marketplace product operates end-to-end

🏖️ Benefits

• Meaningful work and a strong shared sense of mission • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco. The team meets in-person for optional retreats. • 20 Days of PTO • 4% 401K match • $10k lifetime spend towards Carrot Fertility • Excellent Medical, Dental and Vision options • Other health and mental health focused benefits and perks