Business Systems – Life Systems

🕒 May 29

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $63.5k - $93.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

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Protective Life

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1908

💸 Finance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Ensure complex products, goods and services satisfy customer requirements using a standard process methodology. • Actively participate in reviews of code, specifications, requirements, etc. to develop, document and implement repeatable test plans. • Proactively diagnose problems through research, analysis, and understanding of structured languages. • Develop a comprehensive set of requirements or business models necessary to create the desired sustainable “to be” business environment. Translate end-user requirements into workflow and procedural changes and specifications for complex system modifications as appropriate. • Diagnose and manage complex software defects and system anomalies to a successful resolution. Work with software developers to resolve complex problems and provide detailed diagnostic information. Consult with end-users concerning corrective actions as needed in a calm and professional manner. • Create, maintain and coordinate updates to complex critical system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance. Understand complex data structure and database schemas. • Prepare end-user procedures and manuals and provide end-user training for complex new or changed system functionality. Motivate fellow team members through knowledge sharing and mentoring. • Document complex project phases, provide regular status updates and create effective release/implementation plans. • Represent the team in interdepartmental projects and corporate initiatives; consult with the business area on the complex system-related issues and make recommendations for better utilizing the available technology.

🎯 Requirements

• Typically, 2+ years of applicable work and/or technical experience • Typically, post-secondary degree, with a technical concentration, in a discipline such as: Management Information Systems, Computer Science, Statistics, or Applied Mathematics, applicable work experience in either a technical field or the life insurance or annuity industry may be substituted. • Life policy administration or financial system experience is preferred. • General understanding of life products and policy administration is preferred. • Must be able to comprehend, analyze, and interpret complex life product specifications and calculations. • Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas is preferred. • A thorough understanding of the system's underlying values, tables, and codes and their impact on system processing • Complex analytical and problem solving skills • Demonstrates a complex working knowledge of systems and software development concepts, practices and procedures • Ability to work effectively under very tight deadline pressure • Proficiency in pertinent tools and software necessary for the position • Ability to plan, schedule and execute multiple concurrent activities • Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa • Complex presentation and negotiation skills and the ability to lead meetings professionally and effectively • Ability to act with diplomacy in resolving conflict, consulting and in acting as an agent in charge • Must be self-motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Mental health benefits • Employee assistance program • Paid time off • Paid parental leave • Short-term disability • Cultural observance day • Contributions to healthcare accounts • Pension plan • 401(k) plan with Company matching • ProHealth Rewards platform with cash rewards