Cloud Service Engineer

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Plan, coordinate, and execute operating system patching and recurring infrastructure maintenance across supported Servigistics environments • Develop and maintain patching schedules and maintenance plans • Coordinate maintenance activities around required system time availability • Review systems before scheduled maintenance to identify prerequisites, dependencies, exceptions, and risks • Coordinate with Systems, Networking, DBA, R&D, and Application Support teams • Perform pre-maintenance and post-maintenance validation • Confirm application availability, system health, and successful completion of planned activities • Track patch status and identify unsuccessful, deferred, or remediation-required systems • Maintain and configure Apache, Java, Tomcat, and other approved third-party components • Perform basic application and infrastructure troubleshooting during or after scheduled maintenance

🎯 Requirements

• Strong working knowledge of Linux operating systems and Linux system administration • Experience with operating system patching, system maintenance, and lifecycle management • Understanding of patch planning, maintenance windows, change coordination, and post-maintenance validation • Experience maintaining and configuring Apache, Java, and Tomcat • Familiarity with AWS and Azure • Basic Oracle database knowledge, including SELECT, INSERT, DELETE, and JOIN commands • Familiarity with ETL technologies such as Pentaho PDI • Strong organizational and planning skills • Strong communication and cross-functional collaboration skills • 2+ years of experience supporting Linux systems, cloud-hosted environments, infrastructure operations, or system maintenance • Experience coordinating or performing operating system patching and scheduled maintenance • Linux command-line experience • Experience with maintenance schedules, change processes, or production maintenance windows • Experience documenting technical procedures and maintenance activities • Basic troubleshooting skills • Associate degree in a technical field plus 2 years of technical work experience, or a bachelor's degree in a technical field • Must be a US Citizen • Must have or be able to obtain a Security-level clearance • Must be authorized to work in the United States without current or future employment-based immigration sponsorship

🏖️ Benefits

• Performance-based bonus eligibility • Employee share purchase program (ESPP) with discounted PTC stock • Potential eligibility for equity programs • Medical, dental and vision insurance • Paid time off and sick leave • Tuition reimbursement • 401(k) contributions and employer match • Flexible spending accounts • Life insurance • Disability coverage • Generous commuter subsidy for office-assigned employees