Renewal Sales Representative

🔥 55 minutes ago

🇺🇸 United States – Remote

💵 $75k - $98k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Partner cross-functionally with Sales, Legal, Deal Desk, and Finance as needed • Lead initial renewal contract negotiations with customers and escalate when appropriate • Process customer license audits for Sales and Customer Success, addressing discrepancies • Respond promptly and accurately to inbound customer requests and internal communications • Deliver excellent customer service throughout the renewal lifecycle • Ensure all renewals are completed before their expiration date • Manage a pipeline of renewal quotes and orders with prioritization and time management • Maintain CRM data integrity in Salesforce and Salesforce CPQ, including forecasting and activity tracking • Communicate customer feedback to appropriate internal teams • Process monthly renewals for assigned Arena customers and submit them to the correct customer contacts • Identify strategic opportunities through contract review and collaboration with Sales • Communicate company policies and limitations that may impact customer requests • Recommend alternative subscription options when customer requests cannot be met • Follow PTC’s Code of Conduct

🎯 Requirements

• Strong time management skills with the ability to prioritize competing deadlines • Ability to quickly understand technical and pricing concepts • Strong customer service mindset • Effective collaborator across teams • Exceptional attention to detail • Comfortable working independently • Strong multitasking ability • Passion for analytical thinking, problem-solving, and organization • Ability to escalate issues appropriately • Excellent communication skills, including the ability to clearly convey policies and constraints • 1–2 years of contract renewals, customer success, or inside sales experience • Experience with Salesforce and Salesforce CPQ • Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC

🏖️ Benefits

• Employee share purchase program (ESPP) allowing purchase of discounted PTC stock • Certain roles may be eligible for participation in equity programs • Medical, dental and vision insurance • Paid time off and sick leave • Tuition reimbursement • 401(k) contributions and employer match • Flexible spending accounts • Life insurance • Disability coverage • Generous commuter subsidy for office-assigned employees • Equal Opportunity Employer • Accessibility assistance during the application process