Training and Curriculum Specialist

🔥 19 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $57.2k - $75.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Public Consulting Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm specializing in partnering with health, education, and human services agencies to enhance their effectiveness and impact. Through its strategic advisory and consulting services, PCG helps schools, state, and municipal agencies streamline their operations, improve programs, meet financial, regulatory, and operational challenges, and ultimately build stronger communities. Emphasizing technology solutions, PCG aids in automating services and achieving strategic goals. Additionally, the company is committed to social impact initiatives, such as fighting food insecurity, and actively participates in workforce development through apprenticeships.

📋 Description

• Design, develop, and deliver comprehensive training programs for large-scale Enterprise Case Management Systems • Prepare and update lesson plans, desk guides, user guides, handbooks, tipsheets, Q&A trackers, infographics, and other training materials • Schedule training, release training calendars, and manage participant registration and tracking • Adapt in-person and Teams training materials into webinars, instructional videos, and eLearning modules • Collaborate with eLearning developers to create engaging interactive simulation demo videos and standalone training modules • Conduct course evaluations and provide analyses and recommendations for continuous improvement • Perform training needs assessments by user role and recommend customized training solutions • Collaborate with project teams, subject matter experts, business stakeholders, and technical resources to translate program requirements, business processes, and system functionality into user-focused training • Keep training materials accurate as systems, processes, policies, and requirements evolve

🎯 Requirements

• Bachelor’s degree in a relevant field • 2+ years of hands-on training experience; Virtual Instructor-Led (VILT) is training preferred, but In-person training is also acceptable • 2+ years’ experience creating client-focused eLearning modules using Articulate Storyline 360 or Adobe Captivate • 2+ years’ experience designing curriculum using Microsoft PowerPoint • Experience delivering training through multiple modalities such as VILT, in-person training, computer-based eLearning modules, and web-based webinars • Portfolio required to demonstrate previous work in training material development and eLearning design • Strong understanding of training, learning and development theories, concepts, and best practices • Ability to quickly grasp and teach large-scale government eligibility or case management software systems • Proven skill delivering training to adult learners, specifically within the government eligibility systems space • Excellent verbal and written communication skills, including creating clear training materials, reports, business documents, and procedure manuals • Strong interpersonal and customer service skills • Exceptional organizational, attention-to-detail, and problem-solving abilities • Critical thinking and analytical skills to assess training effectiveness and make data-driven recommendations • Ability to prioritize and manage time effectively in a fast-paced environment with competing deadlines • Ability to work independently and as part of a team • Proficiency in Learning Management Systems (LMS), Articulate Storyline, Adobe Captivate, Microsoft Windows, and Microsoft 365 • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship

🏖️ Benefits

• Medical and dental care benefits • 401k • PTO • Parental leave • Bereavement leave

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