Manager, Dealer Success – Operations, Account Management

🔥 0 minutes ago

🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PureCars

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

📣 Marketing

☁️ SaaS

💰 Venture Round on 2019-05

Automotive • Marketing • SaaS

PureCars is a company that offers advanced data-driven marketing solutions specifically for automotive dealers. They focus on attracting and converting more customers through their comprehensive digital advertising services and customer data platform, known as The AutoMiner. By leveraging unmatched data capabilities, market insights, and reporting, PureCars helps dealers make impactful marketing decisions. Their omni-channel approach includes digital advertising, social media, OTT & video, direct mail, and email marketing. With a strong network of OEM partnerships and access to leading advertising partners in North America, PureCars positions itself as a leader in automotive marketing innovation.

📋 Description

• Manage the success and professional growth of a team of Digital Account Managers serving PureCars’ enterprise client base • Oversee daily and weekly direct-report activity and digital marketing performance for each account • Proactively identify account expansion opportunities and churn risks • Serve as primary escalation point for high-level or complex customer issues • Prescribe and implement solutions to customer issues • Lead and cultivate a high-performance culture focused on business and goal achievement • Partner with Performance and Sales leadership on communication and process improvements • Analyze individual, team, and account performance data with direct reports • Share performance data with the Director of Client Experience, Direct Accounts • Establish and manage go-forward action plans • Identify training needs and provide timely, practical feedback • Interface directly with clients and conduct or shadow technical QBR calls • Present performance metrics for the total book of business to internal executives • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree and 8 years of relevant experience, including at least 3 years in a managerial role • Automotive digital advertising and marketing technology experience highly preferred • Track record of success managing a large book of clients within a digital marketing/SaaS environment • Strong technical knowledge of paid and organic Search, Programmatic, and Social Media digital marketing technologies and best practices • Experience coaching and mentoring Account Managers • Experience tracking direct-report activity metrics and identifying churn risks and growth opportunities within client accounts • Account Management best practices and ability to teach and scale successful methods across teams • Skilled in organizing and delegating team responsibilities and processes • Data-driven decision-making and human-oriented relationship management approach • Excellent communication and presentation skills • Ability and willingness to travel, including overnight stays, up to 30% as required • Legally authorized to work in the U.S. is required • Must disclose whether employment sponsorship is currently or prospectively required

🏖️ Benefits

• Ability to work fully remotely • Equal employment opportunity and nondiscrimination commitment