Dispatch Lead

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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💵 $17 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of Pyramid Healthcare

Pyramid Healthcare

1001 - 5000 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Pyramid Healthcare is an integrated behavioral healthcare system that provides personalized treatment for substance use disorders, mental health conditions, and eating disorders across multiple levels of care (detox, inpatient, outpatient) and via telehealth. Founded in Altoona, PA, it operates a family of programs and affiliated brands focused on clinically integrated, person-first care, workforce education and training, and multi-state expansion to improve recovery outcomes and community well-being.

📋 Description

• Support the Dispatch Supervisor in scheduling transport for Drivers across the organization in the assigned region • Receive, route, and troubleshoot facility and driver calls • Enter data and run reports, including reports related to Motive Care clients • Schedule client transports to and from facilities • Be available on call at least two weekends per month • Attend required meetings, including in the absence of the Dispatch Supervisor • Complete required reports associated with the Transportation Department • Ensure driver availability when needed • Support the supervisor with day-to-day operational needs • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Valid Driver’s License with a safe driving record • Dispatch or Transportation experience preferred, not required • Excellent oral and written communication and interpersonal skills • Familiarity of basic auto repairs • Ability to problem solve by gathering and analyzing information • Ability to handle a crisis and or potential risk situation and react appropriately • Working knowledge of federal and state standards, regulating body standards, and compliance standards • Ability to respond to emergency situations • Ability to work autonomously • Ability to determine the most efficient routes to specified locations • Completion of all required trainings designated by the company and accreditation/licensing entities • Ability to talk, hear, sit, stand, use hands, reach with hands and arms, and occasionally walk, stoop, twist, kneel, or crouch • Ability to seldom lift and/or move up to 10 pounds

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible Spending Accounts • Life Insurance • Paid Time Off • 401(k) with Company Match • Tuition Reimbursement • Employee Recognition Programs • Referral Bonus opportunities • Option to travel to corporate facilities and offices

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