Chargeback Analyst I

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 / hour

⏳ Contract/Temporary

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

qode.world

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

qode. world is a company that leverages artificial intelligence to revolutionize the recruiting process. Their platform allows users to find candidates by sourcing data from billions of data points worldwide and provides data-driven insights. Users can connect with candidates directly through the platform, conduct customized AI-led interviews, and get comprehensive assessments. The service also integrates easily with LinkedIn, enhancing the talent pool and facilitating direct communication with candidates listed there. Qode. world offers additional recruiting services to assist in hiring for niche or senior roles. They are praised for their effectiveness in streamlining the hiring process and delivering quick results.

📋 Description

• Review and research cardholder dispute and fraud claims received from customers, financial institutions, and internal teams • Investigate transactions, validate supporting documentation, and establish dispute cases in accordance with regulatory and industry guidelines • Process chargebacks and recovery activities within required timelines • Manage cases through the full dispute lifecycle, including review of merchant responses and escalation actions when necessary • Maintain accurate records, correspondence, and case documentation while ensuring confidentiality and compliance • Respond to inbound and outbound inquiries related to dispute cases and provide clear, professional communication to all parties involved • Monitor workflow trends and identify opportunities for process improvements • Maintain high productivity, accuracy, and attention to detail in a fast-paced remote environment

🎯 Requirements

• Minimum of one (1) year of customer service experience • One (1) year of experience in payments, financial services, banking operations, or card processing preferred • General knowledge of payment card networks and dispute resolution processes preferred • Proficiency with Microsoft Office applications, including Word and Excel • Strong analytical, critical thinking, and problem-solving skills • Excellent written and verbal communication skills with the ability to explain complex information clearly • Ability to prioritize work independently and meet deadlines in a remote environment • Strong attention to detail and commitment to accuracy • Reliable attendance and dependability • Candidates must reside within approved states; California and Hawaii are not eligible • Schedules available Monday through Friday between 7:00 AM and 5:00 PM

🏖️ Benefits

• 100% remote work environment • Clear path to permanent employment • Gain experience in fraud prevention, disputes, and payment operations • Collaborative team culture focused on service excellence • Opportunity to develop valuable financial services and compliance expertise • Opportunity for long-term employment based on performance and business needs