Data Analyst, Clinical Operations

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🤠 Texas – Remote

🤠 Texas – Remote

💵 $88k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

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QTC Management, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

QTC Management, Inc. is a national provider of independent medical examinations, disability evaluations, occupational health services, diagnostic testing, telehealth, mobile clinic services, and case management solutions. It serves active duty and reserve military personnel, veterans, government employees, and civilians through government contracts and partnerships, delivering millions of exams annually and using a trained physician network and proprietary software to improve access, timeliness, and report quality—especially in rural and underserved areas. QTC focuses on supporting VA and workers' compensation processes, military readiness programs, and employer/insurer claims through coordinated clinical and case management services.

📋 Description

• Collect, validate, analyze, and report operational, clinical operations, provider network, utilization, and performance data across multiple contracts and initiatives • Compile and extract data from multiple systems and sources for recurring monthly, quarterly, annual, and ad hoc reporting • Develop, maintain, and enhance dashboards, scorecards, and reporting tools • Translate business needs into reporting solutions and present analytical findings in a decision-ready format • Provide analytical support for Military OneSource Task Order 6, including counseling operations, provider network performance, utilization trends, and service delivery reporting • Monitor counseling volume, provider demand, network capacity, onboarding progression, readiness status, and access/performance indicators • Support performance measurement against contractual service levels, appointment availability, and timeliness standards • Support NAVAHCS and rural health care initiatives through recurring reporting, operational analysis, and ad hoc analytics • Monitor utilization, outreach performance, access trends, service gaps, risks, and improvement opportunities • Provide reporting support for special initiatives, pilots, and growth opportunities • Analyze case review findings, documentation compliance, audit results, participant feedback, and provider performance trends • Validate data completeness and accuracy, perform quality assurance checks, investigate discrepancies, and document reporting logic and data definitions • Identify recurring issues and recommend corrective actions or process improvements • Prepare data and materials for Monthly Status Reports, leadership briefings, customer deliverables, and government reporting requests • Partner with Program Management, Operations, Provider Network, Quality, Credentialing, Finance, IT, Business Intelligence, and other teams • Support user acceptance testing, report enhancements, and training related to reporting tools or client-facing applications

🎯 Requirements

• Bachelor’s degree in Data Analytics, Statistics, Business Analytics, Information Systems, Public Health, Healthcare Administration, or a related field, or equivalent experience • 4+ years of experience in data analysis, operational reporting, healthcare analytics, government contracting, or a related field • Advanced Microsoft Excel skills • Experience with Power BI, Tableau, or similar business intelligence platforms • Experience querying, cleaning, and analyzing large datasets • Familiarity with SQL, Power Query, or comparable tools preferred • Strong analytical, critical thinking, problem-solving, written, and verbal communication skills • Ability to translate complex data into meaningful operational insights • Ability to manage multiple priorities independently • Experience supporting Federal healthcare, human services, behavioral health, or rural health programs preferred • Experience supporting contract reporting, SLA monitoring, and performance management preferred • Knowledge of provider network operations, quality assurance, credentialing, or case management workflows preferred • Experience with operational dashboards, recurring report production, and government or customer-facing deliverables preferred • Ability to collaborate across program, operational, technical, and financial teams preferred • Up to 10% travel based on business need

🏖️ Benefits

• Health and Wellness programs • Income Protection • Paid Leave • Retirement • Comprehensive leave • Holiday benefits • Medical coverage • Dental coverage • Life coverage • Accident coverage • Disability coverage • Retirement plan contributions • Other health and welfare benefits and payments • Healthy work-life balance