Account Representative, Medical Billing Software

🔥 7 minutes ago

🏈 Ohio, Missouri – Remote

🏈 Ohio – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Quadax, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1973

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Quadax, Inc. is a healthcare-focused revenue cycle management company that provides software and services to automate and optimize billing, claims processing, denial management, patient access, and reimbursement for hospitals, laboratories, physician groups, DME providers, and post-acute care organizations. Combining more than 50 years of RCM expertise with AI-powered analytics and intelligent automation (branded as iQ), Quadax helps healthcare organizations reduce denials, accelerate payments, improve cash flow, and enhance the patient experience. The company offers enterprise-level SaaS solutions and managed services tailored to the needs of healthcare providers and billing partners.

📋 Description

• Act as a conduit between medical billing clients and Quadax • Serve as the face of Quadax when interacting with hospitals, physician practices, and Quadax personnel • Assist clients with setup, implementation, and daily operations of the Xpeditor electronic claims processing software • Train current and new client staff on product features and everyday use • Read multiple reports and identify billing trends for clients • Present clients with additional products and features • Contact insurance payers to research why medical claims did not pay or pass edits • Assist clients in writing and testing custom data conversions during implementation • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree preferred • Associates or better in Health Administration or related field • Bachelors or better in Business Administration or related field • Bachelors or better in Health Administration or related field • Detail oriented with investigative and software troubleshooting skills • Ability to multitask • Knowledge of medical billing practices or Electronic Data Interchange processes • Ability to maintain professional relationships with multiple clients and establish effective communication • Ability to learn essential functions across multiple departments and teams • Sufficient public speaking skills • Previous experience working remotely preferred • Willingness to travel approximately 25%-30% of the time • Ability to maintain confidentiality • Intermediate presentation skills • Intermediate customer service skills • Intermediate billing skills preferred

🏖️ Benefits

• Remote work arrangement • Full-time employment • Up to 30% travel by air/auto to client areas • Training and development through learning Quadax products and departmental functions