Licensed Insurance Agent – Property & Casualty

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $22 / hour

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Engage with members via phone, email, and other channels regarding quotes, new policies, billing inquiries, underwriting questions, and policy changes • Build rapport and trust by understanding member needs and offering accurate solutions • Process endorsements, cancellations, and coverage updates in compliance with regulations and internal policies • Collaborate with insurance carriers and internal teams to resolve issues • Maintain required certifications and grow product knowledge • Meet service quality, responsiveness, and member satisfaction metrics • Provide a seamless and personalized remote customer experience across multiple systems and communication channels

🎯 Requirements

• High School diploma or GED required • At least 6 months of customer service experience required • Active Property & Casualty or Personal Lines license required • Strong written and verbal communication skills • Ability to multitask across multiple applications while maintaining focus and accuracy • Typing speed of 20 WPM with 90% accuracy • Solid understanding of insurance compliance and regulatory standards • Strong research and internet skills • Basic technical troubleshooting skills and comfort with digital tools • High-speed Internet via wired ethernet connection; no Wi-Fi, satellite, cellular hotspot, or cellular Internet • Upload speed of 5 Mbps and download speed of 50 Mbps • ISP stability with 1% or less packet loss and latency under 100ms • Available cell phone or tablet capable of installing required 2FA software • Quiet, controlled environment during interview

🏖️ Benefits

• Medical, Dental & Vision Coverage with multiple plan options • Telemedicine & Mental Health Support • Paid Time Off (PTO) that grows with tenure • 401(k) with Company Match • Employee Assistance Program (EAP) with free counseling and wellness resources • Company-Paid Life & Disability Insurance • Tuition-Free Business Degrees through Rochat School of Business for employees and eligible family members • Voluntary Benefits including accident, critical illness, hospital coverage, and more • Legal assistance • Identity protection • Pet insurance • Qualfon will provide all equipment needed